Jio Support

How can I install and activate JioSecurity on my device?

To install JioSecurity, your device must meet the following requirements:

  • Android 6 or Higher
  • iOS 13 or Higher

Browser Support for Web Protection-

  • Android Standard Browser
  • Firefox for Android 42.0 or later
  • Google Chrome 43.0 or later
  • Google Chrome Beta 45.0 or later
  • Opera 31.0 or later
  • Opera mini 31.0 or later
  • Samsung standard browser 5.0 or later
  • Facebook 145.0 or later
  • Instagram 24.0 or later
  • Pinterest 6.52.0 or later
  • Snapchat 10.22 or later
  • Line 7.16.3 or later

To install JioSecurity on an Android device

  • Launch MyJio App
  • Scroll down to JioSecurity
  • Next to JioSecurity hit Get
  • You will be directed to Google Play Store
  • Now tap Install
  • To begin install tap Accept on the screen
  • Once the download is complete, click Open
  • Click Sign in
  • If your primary network is Jio, you may hit on skip sign in or you may login using a one-time password (OTP) sent to your Jio number
  • Activation of JioSecurity is complete

To install JioSecurity on an iOS device

  • Launch MyJio App
  • Tap on Jio Apps on the top right corner of the screen
  • Scroll down till you see JioSecurity
  • Next to JioSecurity hit Get
  • You will be directed to app store
  • Now tap on GET
  • Once the download is complete hit on Open
  • Click on Agree & Continue to finish the activation
  • If your primary network is Jio, you may hit on skip sign in or you may login using a one-time password (OTP) sent to your Jio number
  • Activation of JioSecurity is complete
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