Jio Support

What should I do if I am getting poor signal on JioNet?

If you are experiencing a weak signal, you may move to a location closer to the Access Point without walls or other obstructions. This is expected to provide a stronger Wi-Fi signal. You may experience poor signal depending on the following factors:
1) Distance from the Wi-Fi Router/ Access Point
2) Direction of the wireless antenna
3) Building architecture and obstructions between your device and the signal source
4) Number of devices connected to the same hotspot
5) Number of walls between your location and the Wi-Fi Router/Access Point
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.