Jio Support
My account doesn't have any Wi-Fi quota or my Wi-Fi quota has been exhausted, can I use Wi-Fi through JioPrivateNet?
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Who can use the JioPrivateNet?
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How will I find out whether my 4G phone can work with JioPrivateNet?
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My mobile is not able to connect to JioPrivateNet, what should I do?
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I was able to access Wi-Fi though JioPrivateNet even through I have disabled my Jio SIM . Why?
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I own a Jio SIM but currently my SIM is not inserted in the device through which I want to use JioNet, how can I use?
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I have an activated Jio SIM but I do not have a 4G phone now, how can I use Wi-Fi at JioNet Hotspot?
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How will I stop accessing Wi-Fi through JioPrivateNet?
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Why am I experiencing slow Speed (< 200 Kbps) on JioNet?
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Which all phones I can use to access Wi-Fi through JioPrivateNet?
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What is EAP-AKA / EAP-SIM / Hotspot 2.0?
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What are the charges for accessing Wi-Fi through JioPrivateNet?
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I was not using JioNet for some time and now it’s not working. What should I do?
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What should I do if I am getting poor signal on JioNet?
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What is the validity of Wi-Fi at my college?
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I am not a student but I am in college and want to use Wi-Fi. How can I access JioNet?
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How should I log in?
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I have an Access Code (OTP) but am not able to connect to JioNet. What should I do?
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I am a complimentary Wi-Fi customer, using OTP based access. Where can I check my balance?
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How is my internet working without logging into JioNet Wi-Fi?
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I have received an OTP for login in one hotspot. Can I login using the same OTP in another hotspot by clicking on 'Already Have a code'?
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I have suspended my VoLTE service / SIM, can I continue using JioNet Wi-Fi service through my Jio ID?
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What documents are required to subscribe / connect to JioNet?
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How do I provide feedback?
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I was able to access Wi-Fi through JioPrivateNet even through I have put in aeroplane mode. Why?
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