Jio Support
Am I eligible to subscribe to JioCloud?
If you have an active Jio account, you are eligible to subscribe to JioCloud. JioCloud offers a wide variety of ways to access the content you have stored in your account (for e.g. computer, mobile phone, and web browser).
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What is JioCloud?
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How do I start using JioCloud?
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On which devices can I use JioCloud?
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When I sign in to JioCloud, do I use the same sign-in information as MyJio?
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Where do I download JioCloud from?
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How do I share a file from my Windows PC or Mac with contacts ?
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How do I know if some content on my phone has been backed up to my JioCloud account?
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How do I backup my Desktop folders?
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Can I selectively sync certain items from cloud to my desktop?
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Can I make changes to an existing file on JioCloud and then save it again?
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Can I watch videos and listen to songs available on JioCloud without downloading them?
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How do I know how much JioCloud storage space I have consumed? How do I add more online storage?
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How do I change settings to enable backup on WiFi networks only?
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How do I delete my JioCloud account?
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Do I need to be connected to the internet to use JioCloud?
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Can I share an entire folder using JioCloud?
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Can I download a file to my computer that I uploaded to JioCloud using my phone?
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How can I sync my phone contacts?
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How do I delete a file permanently from JioCloud?
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How can I recover deleted files?
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How can I share files from my phone with my friends?
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From where can I download JioCloud app for Windows PC or Mac?
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What happens to my JioCloud content if my phone is lost?
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My Contacts are not syncing. What should I do?
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I have thousands of files, can I easily locate a file I have saved in my JioCloud account?
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What kind of files can I share via JioCloud?
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What is the storage limit for my JioCloud account?
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How is JioCloud different from Google Drive, Dropbox etc?
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How do I upload media files on my JioCloud?
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How do I upload files in JioCloud from my Windows PC or Mac?
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Can I create folders to categorise files on JioCloud?
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Can I choose between WiFi & mobile data network when connecting to the internet?
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Can I access JioCloud files online?
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Are synced/backed up files removed from my device?
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I have bought a new phone. How do I restore my older backed up contacts to my new device?
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How secure is my content on JioCloud?
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How do I uninstall JioCloud from my mobile/desktop?
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How can I share files on Social networking sites (Facebook, Twitter, Google+, YouTube etc.) from my JioCloud account?
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Can I share a file saved on JioCloud as attachment?
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How often does JioCloud sync data between my JioCloud account and phone?
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Why do my photos look different when I download them from JioCloud?
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Why am I not able to see all my phone contacts in the synced Contact list on JioCloud?
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Where on my PC will I be able to see all my files synced from cloud?
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Where can I find my files backed up in the older version of JioCloud (JioDrive)?
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