Jio Support

Product/Services
JioApps
Back

Am I eligible to subscribe to JioCloud?

If you have an active Jio account, you are eligible to subscribe to JioCloud. JioCloud offers a wide variety of ways to access the content you have stored in your account (for e.g. computer, mobile phone, and web browser).
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

  • What is JioCloud?
  • How do I start using JioCloud?
  • On which devices can I use JioCloud?
  • When I sign in to JioCloud, do I use the same sign-in information as MyJio?
  • Where do I download JioCloud from?
  • How do I share a file from my Windows PC or Mac with contacts ?
  • How do I know if some content on my phone has been backed up to my JioCloud account?
  • How do I backup my Desktop folders?
  • Can I selectively sync certain items from cloud to my desktop?
  • Can I make changes to an existing file on JioCloud and then save it again?
  • Can I watch videos and listen to songs available on JioCloud without downloading them?
  • How do I know how much JioCloud storage space I have consumed? How do I add more online storage?
  • How do I change settings to enable backup on WiFi networks only?
  • How do I delete my JioCloud account?
  • Do I need to be connected to the internet to use JioCloud?
  • Can I share an entire folder using JioCloud?
  • Can I download a file to my computer that I uploaded to JioCloud using my phone?
  • How can I sync my phone contacts?
  • How do I delete a file permanently from JioCloud?
  • How can I recover deleted files?
  • How can I share files from my phone with my friends?
  • From where can I download JioCloud app for Windows PC or Mac?
  • What happens to my JioCloud content if my phone is lost?
  • My Contacts are not syncing. What should I do?
  • I have thousands of files, can I easily locate a file I have saved in my JioCloud account?
  • What kind of files can I share via JioCloud?
  • What is the storage limit for my JioCloud account?
  • How is JioCloud different from Google Drive, Dropbox etc?
  • How do I upload media files on my JioCloud?
  • How do I upload files in JioCloud from my Windows PC or Mac?
  • Can I create folders to categorise files on JioCloud?
  • Can I choose between WiFi & mobile data network when connecting to the internet?
  • Can I access JioCloud files online?
  • Are synced/backed up files removed from my device?
  • I have bought a new phone. How do I restore my older backed up contacts to my new device?
  • How secure is my content on JioCloud?
  • How do I uninstall JioCloud from my mobile/desktop?
  • How can I share files on Social networking sites (Facebook, Twitter, Google+, YouTube etc.) from my JioCloud account?
  • Can I share a file saved on JioCloud as attachment?
  • How often does JioCloud sync data between my JioCloud account and phone?
  • Why do my photos look different when I download them from JioCloud?
  • Why am I not able to see all my phone contacts in the synced Contact list on JioCloud?
  • Where on my PC will I be able to see all my files synced from cloud?
  • Where can I find my files backed up in the older version of JioCloud (JioDrive)?
Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.