Jio Support

The app is not getting downloaded and giving me error as ‘Download Unsuccessful’. What should I do?

1) The app is only available on Android 4.3 & above and iOS 7.0 & above – both phones & tablets.The app is also available on Samsung Z2 Tizen OS mobile devices with OS 2.4 and above. Please check whether your device matches the above requirement.
2) Check for network connectivity by opening a website in device browser.
3) Restart the device and check again.
If the above steps do not solve the issue, please chat with us by clicking https://www.jio.com/en-in/contact-us.
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