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My Download is failing every time I am putting content for download. What should I do?

1) Ensure that you are on the latest version of JioCinema

2) Check your internet connection

3) Device version of 4.3 and above

4) Check if there is enough storage space in your device

5) Restart the app & check again.

If the above steps do not solve the issue, please chat with us by clicking https://www.jio.com/en-in/contact-us.

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