Jio Support

How to know if a message has been delivered or read by the recipient?

When a message is sent to the JioChat server successfully, a single grey tick appears to the bottom right of the message. In a group chat, the sender cannot know if and when the message has been delivered or read by the recipient. In a one to one conversation, 2 grey ticks appear when the message has been successfully delivered to the recipient. When the recipient reads the messages, the two blue ticks change colour from grey to blue (except in the case when the recipient has turned off the ‘read receipt’ feature.
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