Jio Support
I already have a Jio Prepaid connection, can I have a postpaid connection as well?
Yes, you can have up to 9 SIMs on your name at one time – and own both Jio Prepaid and Jio Postpaid connections at the same time.
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Will my number stop working for some time if I opt for Mobile Number Portability?
What is data rollover and How much data roll over is possible in a plan?
Are there any pre-conditions for Mobile Number Porting?
Is Home Delivery of SIM available for JioPostPaid Plus plans?
How can I request for Home Delivery of JioPostPaid Plus SIM?
Is it possible to change date and time of delivery?
How do I track status of my order?
What are the timing of your store?
How do I contact customer care?
How to check current plan details?
How can I check my usage / data balance?
Where can I view my past invoices and payment history?
How do I reach JioCare?
How do I track status of my complaint?
How can I pay my Postpaid bill?
Is e-bill mandatory if I opt for this plan?
Can I get hard copy of my postpaid bill?
What is my Credit Limit?
How can I increase the Credit Limit for my account?
Why are you asking for Security Deposit for JioPostpaid Plus?
How will I get my security deposit refunded for JioPostpaid Plus?
What will be my postpaid bill cycle and can I change it?
I opted for newly launched postpaid plan in the mid of the Bill Cycle. How much data will I get?
When is the bill generated for my service and when is the due date for payment?
What happens in case bill is not paid within 18 days for JioPostpaid Plus?
Are there any additional subscription or rentals charged for activating IR service?
How to access Postpaid plus User guide?
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