A peek into the revolution
No extra device for an additional number
Just activate your eSIM, and you get an additional phone number on your device. With that, you can have separate business and personal numbers on the same phone.
A world of convenience at your fingertips
Allows quick and easy activation, offers dual SIM support, and enables seamless switch between your mobile numbers, all in a matter of a few taps.
It’s hassle-free, it’s stress-free, and it’s eco-friendly too
Since you don’t have to fetch a physical SIM card and stress over fixing it in the slot, eSIM not only saves time and effort but also reduces your carbon footprint.
Unlock the benefits of Jio eSIM in a few quick and easy steps
As simple as sending a few text messages, literally!
Raise eSIM activation request
Send SMS GETESIM <32 Digit EID> <15 Digit IMEI> to 199 from your device having active Jio SIM.
Share eSIM number for eSIM processing
Type SIMCHG <19-digit eSIM number> and send the SMS to 199. After two hours, you will receive an update on eSIM processing.
Confirm and activate eSIM
To confirm, send ‘1’ to 183 as SMS. Post that, you’ll receive an IVR call. Provide the 19-digit eSIM number and it’s done.
Our executives at Jio Stores will be happy to help you
Share your details
Complete the digital KYC process and share your device’s details (such as IMEI and EID) with our executive.
Scan the QR code and get started
Download Jio eSIM by scanning the QR code (also save it for future use) and in a few taps, Jio eSIM gets activated.
Select your device to know the profile configuration process.
Key points to remember while activating Jio eSIM
- Before you proceed to configure your phone, make sure your phone is connected to a mobile network or Wi-Fi.
- Do not select ‘Remove Data Plan’ or ‘Erase Plan’ option in device settings, as it will permanently delete the eSIM profile.
- If it is removed unknowingly or accidently, you need to do SIM SWAP for which please visit your nearest Jio Store, Reliance Digital or Jio Retailer with your Proof of Identity & Photograph.
- The Activation Code is unique and is applicable for just one-time use on only one device.
Frequently Asked Questions
|1||Apple iPhone XR|
|2||Apple iPhone XS|
|3||Apple iPhone XS Max|
|4||Apple iPhone 11|
|5||Apple iPhone 11 Pro|
|6||Apple iPhone 11 Pro Max|
|7||Apple iPhone SE (2nd generation)|
|8||Apple iPhone 12 mini|
|9||Apple iPhone 12|
|10||Apple iPhone 12 Pro|
|11||Apple iPhone 12 Pro Max|
|12||Apple iPhone 13 mini|
|13||Apple iPhone 13|
|14||Apple iPhone 13 Pro|
|15||Apple iPhone 13 Pro Max|
|16||Samsung Galaxy Z Flip|
|17||Samsung Galaxy Fold|
|18||Samsung Galaxy Note 20 Ultra 5G|
|19||Samsung Galaxy Note 20|
|20||Samsung Galaxy Z Fold 2|
|21||Samsung Galaxy S21 5G|
|22||Samsung Galaxy S21+ 5G|
|23||Samsung Galaxy S21 Ultra 5G|
|24||Samsung Galaxy S20|
|25||Samsung Galaxy S20+|
|26||Samsung Galaxy S20 Ultra|
|27||Samsung Galaxy Z Fold3 5G|
|28||Samsung Galaxy Z Flip3 5G|
|29||Google Pixel 3|
|30||Google Pixel 3 XL|
|31||Google Pixel 3A|
|32||Google Pixel 3A XL|
|33||Google Pixel 4A|
|35||Motorola Next Gen Razr 5G|
For Apple devices eSIM is supported on iOS version 12.1 or higher, please upgrade to latest software version on these eligible handsets and make it eSIM ready.
For Samsung devices, please upgrade to latest software version on these eligible handsets and make it eSIM ready.
You will need to provide your Proof of Identity and address to complete the KYC requirements.
The list of documents for a new connection remains the same as applicable for a physical SIM based connection.Click here for new eSIM connection
For upgrading your existing Jio physical SIM to eSIM or transfer Jio eSIM from one device to another device, customer can follow SMS method.
Please check this video for more details on the process.