A peek into the revolution

eSIM is an innovation in the world of mobile technology where you do not need a physical SIM to unleash the power of a mobile network. Simply activate the eSIM on your device and get connected just like that. With Jio eSIM, the experience is all the more instant, effortless, and seamless.

Here are the smart devices compatible with Jio eSIM

Unlock the benefits of Jio eSIM in a few quick and easy steps

As simple as sending a few text messages, literally!

Raise eSIM activation request

Send SMS GETESIM <32 Digit EID> <15 Digit IMEI> to 199 from your device having active Jio SIM.

Share eSIM number for eSIM processing

Type SIMCHG <19-digit eSIM number> and send the SMS to 199. After two hours, you will receive an update on eSIM processing.

Confirm and activate eSIM

To confirm, send ‘1’ to 183 as SMS. Post that, you’ll receive an IVR call. Provide the 19-digit eSIM number and it’s done.

Our executives at Jio Stores will be happy to help you

Visit us with your phone

Locate a Jio Store near you, walk into the store with your device and we’ll help you in every step of the way.

Share your details

Complete the digital KYC process and share your device’s details (such as IMEI and EID) with our executive.

Scan the QR code and get started

Download Jio eSIM by scanning the QR code (also save it for future use) and in a few taps, Jio eSIM gets activated.

Select your device to know the profile configuration process.

Key points to remember while activating Jio eSIM

  • Before you proceed to configure your phone, make sure your phone is connected to a mobile network or Wi-Fi.
  • Do not select ‘Remove Data Plan’ or ‘Erase Plan’ option in device settings, as it will permanently delete the eSIM profile.
  • If it is removed unknowingly or accidently, you need to do SIM SWAP for which please visit your nearest Jio Store, Reliance Digital or Jio Retailer with your Proof of Identity & Photograph.
  • The Activation Code is unique and is applicable for just one-time use on only one device.

Frequently Asked Questions

It is an embedded SIM in your smart communication device that allows you to activate your Jio prepaid/postpaid subscription service on the device without using a physical SIM on eSIM enabled devices. The users can digitally download Jio SIM profile remotely on an eSIM enabled device.

All existing or new customers of Jio having eligible eSIM supported smartphones can get Jio eSIM.

Sr. No Models
1 Apple iPhone XR
2 Apple iPhone XS
3 Apple iPhone XS Max
4 Apple iPhone 11
5 Apple iPhone 11 Pro
6 Apple iPhone 11 Pro Max
7 Apple iPhone SE (2nd generation)
8 Apple iPhone 12 mini
9 Apple iPhone 12
10 Apple iPhone 12 Pro
11 Apple iPhone 12 Pro Max
12 Apple iPhone 13 mini
13 Apple iPhone 13
14 Apple iPhone 13 Pro
15 Apple iPhone 13 Pro Max
16 Samsung Galaxy Z Flip
17 Samsung Galaxy Fold
18 Samsung Galaxy Note 20 Ultra 5G
19 Samsung Galaxy Note 20
20 Samsung Galaxy Z Fold 2
21 Samsung Galaxy S21 5G
22 Samsung Galaxy S21+ 5G
23 Samsung Galaxy S21 Ultra 5G
24 Samsung Galaxy S20
25 Samsung Galaxy S20+
26 Samsung Galaxy S20 Ultra
27 Samsung Galaxy Z Fold3 5G
28 Samsung Galaxy Z Flip3 5G
29 Google Pixel 3
30 Google Pixel 3 XL
31 Google Pixel 3A
32 Google Pixel 3A XL
33 Google Pixel 4A
34 Motorola Razr
35 Motorola Next Gen Razr 5G

For Apple devices eSIM is supported on iOS version 12.1 or higher, please upgrade to latest software version on these eligible handsets and make it eSIM ready.
For Samsung devices, please upgrade to latest software version on these eligible handsets and make it eSIM ready.

For obtaining a new Jio eSIM connection, customer needs to visit the nearest Jio Store with there eSIM supported device, fulfil the KYC requirements and request for eSIM.
You will need to provide your Proof of Identity and address to complete the KYC requirements.
The list of documents for a new connection remains the same as applicable for a physical SIM based connection.Click here for new eSIM connection
For upgrading your existing Jio physical SIM to eSIM or transfer Jio eSIM from one device to another device,you can follow SMS method. For raising request via SMS, email id is mandatory please verify if your email is valid and updated in our records. Visit or MyJio>> Settings section and update your email id.
Please check this video for more details on the process.