JioSecurity

Protect your phone, secure your data

Protection for smartphones against digital threats. JioSecurity, the perfect app to enjoy the smart features of your phone.

  • Available for : Mobile
  • Download My Jio App for Android
Brought to you by Reliance Jio Digital Services Pvt. Ltd.

Award winning App Advisor

Safeguard your smartphone from 3 million malicious apps and 8 million apps with privacy leaks. Perfect app advisor to save your phone from 7,00,000 high data consuming or battery draining apps.

Award winning App Advisor

Jio Security App - Award winning App Advisor

Safeguard your smartphone from 3 million malicious apps and 8 million apps with privacy leaks. Perfect app advisor to save your phone from 7,00,000 high data consuming or battery draining apps.

Lost/stolen device recovery

Easily find the location of your lost phone through Remote Locate or set an alarm to find your lost device.

Lost/stolen device recovery

Jio Security App - Lost Stolen Device Recovery

Easily find the location of your lost phone through Remote Locate or set an alarm to find your lost device. Wipe data from your stolen phone or lock it remotely. Automatic locking of phone if SIM is removed.

Protection against unsafe websites

Complete security of your smartphone from fraudulent websites, viruses, malwares, Trojans and other threats.

Protection against unsafe websites

JioSecurity - Protection against Unsafe Websites

Complete security of your smartphone from fraudulent websites, viruses, malwares, Trojans and other threats.

Single subscription, 10 protected devices

Protect 10 devices with a single subscription. Download JioSecurity app and login using your Jio ID & password to protect all your devices.

Single subscription, 10 protected devices

JioSecurity - Protection against Unsafe Websites

Dowload JioSecurity in other non-jio devices & login using your JioID & password to protect all your devices

Contact information restoration

Restore contact information in case of accidental deletion or to transfer information to a new phone. Easy sync-up of contact information across your Android and iOS devices.

Contact information restoration

Jio Security App - Contact Information Restoration

Restore contact information in case of accidental deletion or to transfer information to a new phone. Easy sync-up of contact information across your Android and iOS devices.

Smart App, Smart Features

Jio Security App - Scanning
Scanning

App scanning for malware & other risks

Jio Security App - Sneak Peak
Sneak Peak

Remotely take a picture in case of phone theft

Jio Security App - Identity Protection
Identity Protection

Selective data deletion from lost or stolen device

Jio Security App - Phone Lock
Phone lock

Remotely lock your phone when lost

Jio Security App - Report Card
Report Card

Comprehensive Privacy report card for all your apps

Jio Security App - Proactive-protection
Proactive Protection

Scan apps before downloading

Jio Security App - Blocking
Blocking

Block unwanted calls and SMS

Testimonials

10 MAY 2016Vishal Security App Review - Vishal

This is a smart app. I can easily scan my device for malware and other risks.

14 MAY 2016Kamlesh Antivirus App Review - Kamelesh

Now I can easily block unwanted calls and SMS. I need not pick up random calls.

17 MAY 2016Vijay Mobile Security App Review - Vijay

I am extremely forgetful. I can easily set alarm to quickly find my lost phone.

23 MAY 2016Nidhi Jio Security App Review - Nidhi

Couple of days back, I lost my phone. Thanks to JioSecurity, I could delete data on my lost device.

Frequently Asked Questions

How Can I install JioSecurity on my device? 

To install JioSecurity, your device must meet the following requirements:


System requirements for Android-


Operating systems:
  • Android 4.0.3 or Higher

Browser Support for Web Protection-

  • Android standard Internet browser
  • Google Chrome 18 for Android, or Higher
  • Firefox for Android 37.0.2 or Higher
  • Opera 8.0 or Higher
  • Samsung standard browser 1.0 or Higher

Operating systems:

  • iOS 8.0 or Higher
How do I use the Anti-Theft features of JioSecurity? 

JioSecurity provides you the following Anti-Theft features that you can use through web and SMS to find and protect your lost device:

  • Lock: You can lock your lost device from the JioSecurity website or by sending an SMS.
  • Call: You can make a voice call over Internet to your iOS device.
  • Scream: You can trigger an audible alarm to find your lost device if it is nearby.
  • Locate: You can locate your lost device on map or receive co-ordinates of its location through an SMS.
  • Sneak Peek: You can take a snapshot using the device's camera to help find your lost device. This feature is not available through SMS.
  • Wipe: You can securely delete all your data and personal information from the lost device.
    Both SMS-based Anti-Theft and web-based Anti-Theft use the same passcode which is Auto-generated when you register the device. You can change the Anti-Theft passcode by signing in to the JioSecurity website with your Jio ID & Password.
How do I restore my contacts using JioSecurity? 
To restore your contacts using JioSecurity app, you need to have a backup created first using JioSecurity. Depending on your device, follow the instructions in one of the following sections:
Restoring your contacts on an Android device:

1. From the Home Screen, launch the JioSecurity app.

2. Swipe through the screens to reach the Device screen.

3. Tap ‘Contact Backup’.

4. Next to Backups for, select the device from the drop-down for which you have created a backup for and which you want to restore on the current device.

5. From the list of backups, select the backup that you want to restore, and then do one of the following:

  • To merge the contacts from the backup with your existing contacts on the device, select ‘Append’ and tap ‘Restore’.
  • To delete the existing contacts on the device and replace with the contacts from the backup, select ‘Overwrite’ and tap ‘Restore’.

Your contacts are now successfully restored.

Restoring your contacts on an iOS device:


1. From the SpringBoard, launch the JioSecurity app.

2. Tap ‘Backup’.

3. On the ‘Restore’ tab, next to ‘Device’, tap the device name and select a device for which you have created a backup for.

4. Next to Version, tap the backup name and select the backup version that you want to restore.

5. When you finish selecting the backup to restore, tap ‘Restore’.

6. Select one of the following restore methods:

  • Append: Your existing contacts are updated with the contacts from backup
  • Overwrite: Your existing contacts are replaced with the contacts from the backup

Your contacts are now successfully restored.

How do I perform an anti-malware scan in JioSecurity? 

Anti-Malware protects your device by scanning for and removing malware and grayware.

Running an Anti-Malware scan:

1. From the Home Screen, launch the JioSecurity app.

2. Swipe through the screens to reach the App Security screen, and then tap Anti-Malware.

3. In the Anti-Malware screen, tap Scan Now to start the scan. JioSecurity scans your mobile device for malicious apps or spyware. When the scan finishes, scan results are displayed.

How do I disable the Device Administrator for JioSecurity? 

To Disable Device Administrator in JioSecurity for Android Devices follow the below mentioned steps:

1. Go to ‘Settings’ from the home screen.

2. Under Personal, tap on ‘Security’, and then tap on ‘Device administrators’.

3. Next to JioSecurity, make sure that the check box is unchecked. If it is checked, tap it to disable Device Administrator for JioSecurity.

How do I use Anti-Theft features from the JioSecurity website? 

1. Sign in to https://mobilesecurity.norton.com/p/JioSecurity website using your email address and password.

2. Under ‘Choose a device to Manage’, select the device that you want to use the Anti-Theft features on.

3.In the Anti-Theft features pane, click one of the following features below and follow the instructions to use them:

  • Lock Device: Type a custom message that you want to display on the device lock screen, and then click ‘Lock’.
  • Call: Click ‘Call Phone’ to make a call to your iOS device over the Internet.
  • Scream: Click ‘Scream’ to find your lost device.
  • Locate:Click ‘Locate Now’ to display the current location of your device on the map.
  • Sneak Peek: Click ‘Take Photo’.
  • Wipe: Click ‘Wipe Device’.

PS Note: Features available only for Android devices

4. If you want to change your passcode, under the Anti-Theft Features pane, click SMS Commands. Type the new passcode and click ‘Update’.

How do I use the SMS Anti-Theft features? 
SMS Anti-Theft features are available on Android phones only.

To use the SMS Anti-Theft features, send an SMS to your device in the following format:
  • Lock xxxx
  • Scream xxxx
  • Locate xxxx
  • Wipe xxxx

Where xxxx is the four-digit unique Anti-Theft passcode for your device.

The instructions on how to use the SMS Anti-Theft features are also displayed on each of the feature screen along with your passcode.