What is JioCloud?
JioCloud is a premium cloud storage service, which comes with free storage on Sign Up. It is useful for anyone who needs an easy way to store, sync, stream, and share data for business or with friends and family. It is like carrying an invisible hard disk, containing all your collections, music, photos, documents and contacts wherever you go.
Am I eligible to subscribe to JioCloud?
If you have an active Jio account, you are eligible to subscribe to JioCloud, regardless of the type of mobile device you have. JioCloud offers a wide variety of ways to access the content you have stored in your account (for e.g. computer, mobile phone, tablet and web browser).
How do I start using JioCloud?
If you have a Jio account, you do not need a separate JioCloud account. Your Jio account details can be used across multiple Jio applications.
On which devices can I use JioCloud?
JioCloud supports three different types of client platforms – Mobile, Desktop and Web.
Android (OS version 2.3 and above) – Smartphone and Tablet. iOS 7.0 and above – iPhone and iPad
XP, Vista, Windows 7, Windows 8, MAC OS 10.7 (Lion), 10.8 (Mountain Lion) & 10.9 (Mavericks).
Microsoft Internet Explorer – latest two versions. Mozilla Firefox – latest two versions. Apple Safari – version 6. Google Chrome – latest version.
What kind of files can I upload in JioCloud?
There are no restrictions on the type of files that can be uploaded from the desktop and the JioCloud website. However, only the following file types are supported for automated scheduled backups:-
Photo: .Jpg, .jpeg, .bmp, .gif, .png, .tiff
Video: DV, Flash Screen Video, FLV, H.261, H.263(+), MPEG‐1, MPEG‐2, MPEG‐4, RealVideo 1.0, and RealVideo 2.0, RealVideo 3.0, WMV7, WMV8.
Music: AAC, AC‐3, AMR‐NB, AMR-WB, AMA IMV ADPCM, DV Audio, MPEG Audio Layer 2, MEPEG Audio Layer3, WavPack, WMA 1, WMA 2.
Documents: .doc/.docx, .ppt/.pptx, .xls/.xlsx, .pps, .pdf, .odt
When I sign in to JioCloud, do I use the same sign-in information as MyJio?
Yes. Use the same sign-in credentials you use to sign in to MyJio. If you have changed your MyJio credentials, please sign in to JioCloud with the new credentials.
Where do I download JioCloud from?