How can I start using JioChat?
You can download JioChat from the respective app stores in your iPhone and Android phones.
On which devices can I use JioChat?
JioChat works on any Android Smartphone with an Operating System (OS) version 2.3 and above, and also on all Apple Smartphones with an iOS version 6.0 and above.
How do I register with JioChat?
After downloading JioChat, please enter your mobile number on the sign up page. A 4-digit One Time Password (OTP) will be sent as an SMS on the entered number. Once you enter the password to verify the mobile number, JioChat guides you through setting up your personal profile. Once the profile is completed, JioChat is ready for use.
How can I identify which of my existing contacts are already on JioChat?
Contacts already using JioChat can be identified by the JioChat icon next to their names on the 'Contacts' screen. You can also filter your contacts and view only those who have JioChat by clicking on the dropdown available on the top of the 'Contacts' screen, which has two options - All contacts and JioChat contacts.
How do I chat with my friends on JioChat?
You can start chatting with other JioChat users through the following steps:
1.Please click the user’s name under the ‘Contacts’ tab to get a list of actions that can be taken with respect to that contact.
2.Click the left most icon (chat icon) and a message input screen will open.
3.Alternatively, click the user’s profile image under the ‘contacts tab to go to the user’s profile page. From the user’s profile, click on the chat icon and a message input screen will open.
4.Once message input screen is opened, you can then use the on-device keyboard to enter a message and send it to the user and initiate a chat.
How can I start using the audio calling facility of JioChat?
To call a contact, click on the profile picture of the contact and press Call icon.
Alternatively, click on the contact and select 'Call' icon in the horizontal dropdown menu.
In case you are in a chat session with a friend and want to make an audio call, click the ‘Call’ icon on the horizontal menu on the top of the chat window.
The speakerphone can be used to toggle between speakerphone and earpiece, and the ` button can be used to mute or unmute a call.
Note: Bluetooth headsets are currently not supported by JioChat.
How can I start using video calls through JioChat?
To make a video call to a contact, click on the profile picture of the contact and press Video Call icon.
Alternatively, click on the contact and select Video Call icon in the horizontal dropdown menu.
In case you are in a chat session with a friend and want to make an video call, click the 'Video Call' icon on the horizontal menu on the top of the chat window.
Once a contact accepts the call the video call begins and you can see your friend along with a small video feed of yourself. The video feed can be disabled without ending the call by making it an audio call.
NOTE: It is recommended that video calls are made on a wireless LAN or WiFi network or a 3G or 4G operator network. Bluetooth headsets are not currently supported by JioChat.