Engage Customer Through Smart Voice Solutions
JioCX Voice empowers businesses to build stronger customer relationships through precise, personalized, and impactful voice communication. Leveraging Jio’s extensive telecom expertise, our solutions seamlessly integrate with existing applications and offer advanced features such as click-to-call, IVR, outbound dialing, and Voice OTP. With intuitive Voice APIs for business and real-time analytics, JioCX Voice streamlines interactions, enhances customer engagement, and drives superior business outcomes.
7.5 bn+
Calls processed to date.
99.9%
Industry-leading uptime.
98%
Call success rate.
Key products
Click-to-Call
Enable Click-to-Dial, Click-to-Talk, or Dual Call Patching for instant calls with one click.
IVR (Interactive Voice Response)
Routes inbound and outbound calls, enabling computers to interact with humans via voice and telephone keypad.
Missed Call Service
Conduct polls, surveys, and customer engagement contests at no cost to callers.
Voice OTP
Two-factor authentication enhances security by converting OTPs into audio via text-to-speech technology.
Outbound Dialler (OBD)
Sends pre-recorded messages simultaneously to many recipients, ensuring wide reach and engagement.
What you get
Discover how each feature of JioCX Voice will help in transforming your business.
Product Benefits
Diversified advantages that JioCX cloud voice solutions bring to your business.
Seamless Integration
Voice APIs that integrate easily with your existing business applications.
Scalable Voice Channels
Manage multiple calls simultaneously with no limits.
Comprehensive Reporting
Real-time insights to optimize customer interactions.
Telecom Expertise
Partner with Jio, India's largest mobile network, to amplify communication impact.
Request a callback
Are you ready to Elevate your customer interaction? JioCX can help.
Still have questions?
Find answers to some of the commonly asked questions by our JioBusiness customers.
How can I obtain and set up a virtual phone number for interactive voice response (IVR) services?
Can I port my existing number to JioCX? What is the process for integrating it with the voice services of JioCX?
Does JioCX voice service support parallel calls on my virtual phone number?
Does the interactive voice response (IVR) system of JioCX support call recording?
Which audio file formats does the IVR system of JioCX support for voice playback?
Related Products
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