JioThings Smart Electricity Metering solution offers a comprehensive suite of solutions for enabling AMI (Advanced Metering Infrastructure) and AMR (Automatic Meter Reading). India’s first and revolutionary NB-IoT enabled smart metering solution enables highly scalable and truly interoperable solutions for AMI/ AMR.

Our offerings include DLMS/ 16444 powered NIC (Network Interface Communication) card that can connect to every smart meter. Pan India NB-IoT connectivity covering 95%+ of census population ensures extensive coverage. Jio also offers MeitY certified Jio Cloud Services for hosting the smart metering applications and a scalable meter data collection using HES (Head End System) integrated with leading MDMS (Meter Data Management Systems).

Block Architecture

What You Get

Integrated Solution

A plug and play solution ensuring seamless meter data collection from NIC card to HES (Head End System)
Reliability

NB-IoT ensures 100% meter data collection and is capable of collecting meter data at 15 minute intervals
Low Cost of Ownership

No infrastructure maintenance cost (like in the case of other technologies like LoRa or RF) resulting in low cost of ownership in the long run
Ease of Deployment

Zero touch provisioning allows meters to be configured automatically, eliminating manual labour for setting up the network
Zero Network Maintenance

Network is maintained by Jio, thus no onus on the utility for maintaining it and worry about civil changes affecting communication
Security

NB-IoT allows data to transmit in non-IP format making it impossible for anyone to hack the network
Compatible NIC Card

Jio’s NIC card is compatible with all meter-makes (even DLMS) and has modules for integration with any meter designs
Software Upgrades

NB-IoT supports upgrading of meter firmware remotely, thus saving manual costs on field support
24x7 Assisted Care

Ready to service your needs at all times

Integrated Solution

A plug and play solution ensuring seamless meter data collection from NIC card to HES (Head End System)

Reliability

NB-IoT ensures 100% meter data collection and is capable of collecting meter data at 15 minute intervals

Low Cost of Ownership

No infrastructure maintenance cost (like in the case of other technologies like LoRa or RF) resulting in low cost of ownership in the long run

Ease of Deployment

Zero touch provisioning allows meters to be configured automatically, eliminating manual labour for setting up the network

Zero Network Maintenance

Network is maintained by Jio, thus no onus on the utility for maintaining it and worry about civil changes affecting communication

Security

NB-IoT allows data to transmit in non-IP format making it impossible for anyone to hack the network

Compatible NIC Card

Jio’s NIC card is compatible with all meter-makes (even DLMS) and has modules for integration with any meter designs

Software Upgrades

NB-IoT supports upgrading of meter firmware remotely, thus saving manual costs on field support

24x7 Assisted Care

Ready to service your needs at all times

Jio Advantage

Pan India NB-IoT Connectivity

Jio’s NB-IoT network is available Pan India and covers 95%+ census population
One-Stop Solution

Get everything from hardware, connectivity, IoT cloud platform to installation and after sales services
Head End Systems

Software application hosted on cloud infrastructure, controls and coordinates the communication networks as well as collects the usage data from the advanced meters in the field
Device and SIM Management

Supports over-the-air software and configuration updates for the device. Get complete control over SIM card remotely. Manage SIM card in real time, API for enterprise and NMS integration

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FAQs

Service Offerings

What is Smart Electricity Metering solution?

Smart Electricity Metering solution is about monitoring and recording of real time energy consumption, directing stored energy data to Central Server (CS) and executing the commands that are coming from the CS.

How is Jio’s solution different from those available in market?

Jio is a one-stop-shop for all components including hardware, nationwide connectivity, IoT platform, installation and after sales services.

Is the Head End System (HES ) proven?

Yes, the HES is an internationally acclaimed HES system which has a proven track record of about 2 decades. The HES is already proven with millions of connected meters and works with all standard protocols. The HES has well tested adapters with all the leading MDMS systems

What is the advantage of having all communication under one roof?

Smart Metering implementations have traditionally failed because of unreliable communication. There have been multiple partners who would implement different components.

Jio understood the problem and decided to provide all the components under one roof and take complete responsibility of transferring metering data to the cloud. Thus, none of the other stakeholders have to worry about the communication and continue to focus on their respective areas of expertise. Moreover, cost of communication reduces drastically.

Why do I choose Jio’s NB-IoT devices over LoRa and RF solutions available in market?

Key features of Jio’s NB-IoT that makes it the best choice available in the market today are:

a. NB-IoT is a 3GPP standard network and does not carry drawbacks of proprietary RF mesh networks

b. NB-IoT does not need any additional infrastructure setup

c. Being a cellular technology, NB-IoT ensures no vendor lock-ins and one can switch between network operators

d. Jio provides Zero Touch Provisioning that makes deployment and maintenance seamless

e. Long-term sustainability and reliability is ensured as Jio devices are integrated and certified by driver manufacturers

f. NB-IoT ensures 99.9% AMRs unlike other technologies which are able to achieve upto 75% AMRs

Do I need to install gateways or DCUs or any additional infrastructure?

No need of investing single penny into developing infrastructure. All Jio cellular network towers (eNodeB) are enabled with NB-IoT supported hardware for NB bands communication.

Do I need to install plastic SIM cards?

Not needed anymore, each NIC card has an eSIM facility that will reduce manual efforts to install SIM. Also misuse of SIMs is next to impossible.

Is NB-IoT coverage available pan India?

Yes, Jio being the largest network provider in the country, NB-IoT is available Pan-India and as of today covers 95%+ census population.

Which NB-IoT bands are supported by Jio in India?

B3 and B5 NB-IoT bands are supported by Jio in India.

What will be the bandwidth for NB-IoT Network? What is the type of implementations for NB-IoT In-Band or Guard-Band?

- Bandwidth for NB-IoT network wiil be 180 kHz

- Implementation type is Mode Guard Band

What does cloud infrastructure do?

The cloud based IoT platform provides services that collate, manage and analyze the data to present it on the web based portal and mobile app.

How can the solution be deployed?

Jio offers a pre-integrated ready to use solution that is easily deployable. Majority of the components can be self-installed and offers zero touch provisioning.

Buying

How can I opt for the service ?

You can register your interest by calling us at 1800 8899 555, filling a form on jio.com/business or writing to us at business@jio.com, our representative will get in touch with you to service your requirements.

Onboarding & Activation

What documentation is required from the customer to get onboarded?

Here is the list of documents required to get onboarded:

i. PAN card copy (Require to create the customer code in Jio systems)

ii. Purchase Order with List of locations with address and contact duly signed and stamped

iii. Proof of Identity of Authorized Signatory

iv. GST certificate copy of the state where the delivery will happen (can be multiple state copies in case of multiple delivery locations*)

v. Duly filled and signed Customer Application Form (CAF)

vi. Relationship document as MOA stating that the person is an Authorised Signatory

vii. All documents stamped with company seal & self-attested by Authorized Signatory

Note*: If there are multiple delivery locations, then both customer and billing team will share multiple GST copies corresponding to each state of delivery location.

What documents can I submit as proof of the address of the organization?

Please click here to view the documents that can be accepted as proof of address for the company.

What is difference between billing address and installation address?

Billing address is the one on which you would receive the physical bills and installation address is the location where service is being offered or initiated.

What documents are required as proof of identity of the organisation?

Please click here to view the documents that can be accepted as proof of identity for the company.

What documents are accepted as proof of authorization for authorized signatory of the organization?

Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:

Sr. No	Type of Document (Proof of Authorization for Authorized Signatory of the Organization)
1	Memorandum of Association
2	Power of Attorney (along with linkage proof)
3	Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary
4	Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS)
5	Certificate from Bank certifying the person as Authorized Signatory
6	Proprietorship Deed
7	Partnership Deed
8	GST certificate having name/designation of the Authorized Signatory
9	Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate
10	Self-Authorisation on Govt letterhead

What documents are accepted as proof of personal identity of authorized signatory for the organisation?

Please click here to view the documents that can be accepted as proof of personal identity for authorized signatory for the company.

What all documents are required to be submitted along with customer application form (CAF) for KYC?

• (POA) Proof of address of the company.

• (POI) Proof of identity of the company

• Proof of Authorization signatory for the company

• (POI) Proof of personal identity of Authorized signatory

• Customer undertaking on logical partitioning

Customer Service

How can I raise the complaint?

Please login to Self-Care portal for self-troubleshooting procedure associated with your query. In case your issue is not resolved, you may call at 1800 891 8911 or write an email at enterpriseIoTcare@jio.com

What features can I view in Self-Care portal?

All reports, billing details, service status, intelligent routing can be configured or viewed via the Self-Care portal.

Where can I raise a request for additional services or for change of plan?

Login to your Self-Care portal to add value-added services or change requests, view and create a service ticket for the desired query or seek pre-sales support.

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Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.

Bill & Pay

What is the frequency of billing for the available plans?

Billing frequency is on a monthly basis for the available plans and that of VAS Charges.

Block Architecture

What You Get

Integrated Solution

Reliability

Low Cost of Ownership

Ease of Deployment

Zero Network Maintenance

Security

Compatible NIC Card

Software Upgrades

24x7 Assisted Care

Integrated Solution

Reliability

Low Cost of Ownership

Ease of Deployment

Zero Network Maintenance

Security

Compatible NIC Card

Software Upgrades

24x7 Assisted Care

Jio Advantage

Pan India NB-IoT Connectivity

One-Stop Solution

Head End Systems

Device and SIM Management

Related Products

FAQs