JioOnline - Setup E-commerce & Social Media Pages for Business

Introducing JioOnline, the fastest way to build your business website, activate e-commerce and find new customers with digital marketing tools. JioOnline helps you set up your product or service catalogue easily with an in-built payment gateway, collect orders for your products or enable appointments for your services and collect payments effortlessly via all popular payment modes. With JioOnline, you can also connect your website to social media and discovery platforms to increase your reach. You can update your website content whenever you want and track the performance of your business with real-time analytics using the JioOnline app or web portal.

Variants

Features	JioOnline Basic	JioOnline Pro
Website Builder
AI-Based Digital Assistant
Suggestions on Digital Growth Strategies
Regular Tips on Content for Better Discovery
Weekly Performance Reporting
Unlimited Storage Space
Unlimited Data Quota – Ul and Dl
Products/ Services Listing Catalogue Count	10	10
Blog	50	50
Upload External Testimonials		Unlimited
Social Media Link/ Presence (Facebook, Twitter, Pinterest, LinkedIn, Instagram, WhatsApp, etc.)
Social Media Sync- Google My Business, Facebook - Page and Shop, Twitter Profile
Images (Gallery - Unlimited Uploads)
JioOnline Business Keyboard
Assured Purchase with Payment Gateway
Domain + SSL Security/ Certificate	Sub-Domain (*.BizDigital.com)	Sub-Domain (*.BizDigital.com)
E-Commerce

What You Get

Powerful Mobile and Web App

Create your website on your own with zero dependencies on web developers or agencies
Feature Rich Business Website

Choose an industry-specific template for your business, update content easily, respond to queries, set up an image gallery, and do much more!
Auto-Sync with Social Media

Connect your Facebook and Twitter accounts so that any content you post on your website is automatically shared on your social media pages
Customer Enquiries Widget

Help your prospect customers to reach out instantly and easily
Unlimited Image Gallery and Custom Pages

Bring your products or services to life using the power of images. Upload blog posts, display pictures, videos and much more
Real-Time Analytics

Get insights into the performance of your website with valuable metrics like unique visitors, business enquiries, orders and call logs
Payment Gateway

Give your customer the freedom to choose their preferred payment method and pay online using UPI, credit card, debit card, net banking etc
Digital Assistant

Your personal web consultant who sends you frequent reminders and recommendations to help you get the most out of JioOnline
24 X 7 Assisted Care

Ready to service you, every step of the way

Powerful Mobile and Web App

Create your website on your own with zero dependencies on web developers or agencies

Feature Rich Business Website

Choose an industry-specific template for your business, update content easily, respond to queries, set up an image gallery, and do much more!

Auto-Sync with Social Media

Connect your Facebook and Twitter accounts so that any content you post on your website is automatically shared on your social media pages

Customer Enquiries Widget

Help your prospect customers to reach out instantly and easily

Unlimited Image Gallery and Custom Pages

Bring your products or services to life using the power of images. Upload blog posts, display pictures, videos and much more

Real-Time Analytics

Get insights into the performance of your website with valuable metrics like unique visitors, business enquiries, orders and call logs

Payment Gateway

Give your customer the freedom to choose their preferred payment method and pay online using UPI, credit card, debit card, net banking etc

Digital Assistant

Your personal web consultant who sends you frequent reminders and recommendations to help you get the most out of JioOnline

24 X 7 Assisted Care

Ready to service you, every step of the way

Jio Advantage

Intuitive Design

Responsive, modern designs that work for businesses from different categories
Business Specific Built

Category specific features such as appointment scheduler for doctors or room reservation engine for hotels, etc
Single Window Access

A single platform to manage all aspects of your online business
Quick Loading Times

With cutting-edge technology, your website will load quickly from anywhere in the world

Resources

An Overview
JioOnline for Your Business
Features and Benefits
Solution for Your Business

FAQs

Service Offerings

What is JioOnline?

JioOnline the fastest way to build your online identity, activate e-commerce and start digital marketing across multiple channels. With JioOnline, you can create your own website and integrate Payment Gateway in less than 10 minutes. This application will also help you to set up, manage and grow your business online using multiple digital channels and Social Networks. Sharp analytics from JioOnline will help you figure out what’s working for you.

What all do I get with JioOnline?

• Powerful Mobile and Web App- Create your website on your own with zero dependencies on web developers or agencies

• Feature Rich Business Website– Choose industry-specific template for your business, update content easily, respond to queries, set up a photo gallery, and do much more!

• Auto-Sync with Social Media- Harness power of Social Media across multiple channels such as- Google My business, Facebook - page & Shop, Twitter Profile

• Customer Enquiries Widget- Help your prospect customers to reach out instantly and easily

• Unlimited Image Gallery- Bring your products or services to life using the power of images

• Unlimited Custom Pages- Highlight specific products and services, upload blog posts, display pictures, videos and much more

• Real-time Analytics- Get insights into the performance of your website with valuable metrics like unique visitors, business enquiries, orders and call logs

• Social Media Marketing- An auto-sync feature that shares web updates automatically to your social media channels

• Payment Gateway- Give your customer the freedom to choose their preferred payment method, improving the purchasing experience.

• Digital Assistant– Your personal web consultant to give you various ideas to update better content

Is there a mobile app version available for JioOnline

Currently JioOnline is available in web version only. However, Android and iOS applications will be available soon.

How can I customise my website using JioOnline?

JioOnline offers different templates suitable for different types of businesses. You can choose the template that is suitable for your business. With customizations, you choose font styles and preferred background.

What is JioOnline Business Keyboard?

JioOnline Business Keyboard is a feature with which you can share deals, offers, product details, business info and collect payments quickly while chatting with potential customers on WhatsApp, Instagram, Hike or Facebook Messenger, etc. It increases efficiency by connecting with customers through their preferred channel and also helps users convert the orders on the spot. This feature is available with JioOnline Pro.

What is ‘Upload External Testimonials’ feature in JioOnline?

With ‘Upload External Testimonials’ feature in JioOnline, you can create and publish testimonials via JioOnline portal on your website. Testimonials can be in the form of image, text, videos, etc. Putting up testimonials on website increases business credibility and trust in the market. This feature is available with JioOnline Pro.

What are the various variants/ templates available in JioOnline?

Following are the variants/ templates available in JioOnline:

● Doctors and Health Specialists

● Clinics and Hospitals

● Hotels and Motels

● Restaurants and Cafes

● Education and e-Coaching

● Manufacturing and Equipment

● Wellness Spa and Herbal Care

● Beauty and Makeup Salons

● Retail

● Services

Can I create a website address of my choice?

You can create a customized address based on your web domain. The extension will be- *.bizdigital.com.

Can I buy a domain of my choice using JioOnline?

Buying a domain is not currently available. However, you can choose a sub-domain under bizdigital.com as per availability.

How can I create a website using JioOnline?

Creating website using JioOnline is a very simple process and you can do it yourself in less than ten minutes. It is a simple process of answering a series of questions. The website gets automatically generated based on your answers. You can further enrich the website by posting additional content.

If I have an existing website and domain, can I still use JioOnline?

Currently, integrating existing website with JioOnline is not supported

Will Jio write content for my website?

We do not render content writing service.

How can I advertise my products and services using JioOnline?

JioOnline automatically optimizes digital content created by you to increase your visibility on search engines and social networks organically. You can send newsletters for product pricing, updates, promotions, etc.

How do I set up payment gateway for online payments on JioOnline?

By default, you have an option to use the built-in JioOnline Payment Gateway on your website. Merchant has to connect his bank account to his JioOnline to receive payments.

What is the in-built security feature available in JioOnline?

JioOnline has 2048-bit data -encryption between mobile app and backend server. All data is securely exchanged. The PII data (Personal Identifiable Information) is encrypted even at the database level with AES 256 encryption, DDoS and Crawl-bot protection at CDN and application layer.

Is customer’s data stored on my website safe? And is the online payment transaction done securely?

JioOnline only stores the order details and confirmation of payment and status. The payment process is handled using ‘Instamojo’, and hence payment credentials are not exposed and stored in the JioOnline website. Your contact details are shared with your customers during the transaction.

Onboarding & Activation

How to activate a JioOnline account?

You can activate your JioOnline account by following the mention steps below:

Step 1: Go to https://www.jio.com/business/ and sign in to the Self-Care Portal.

Step 2: Select JioFiber from the dropdown, select the relevant billing location and click ‘Submit.’

Step 3: Click on the ‘Access your JioOnline Account’ banner and you will be redirected to a page where you can manage your account.

Step 4: Click on ‘Open JioOnline Web’ to see the dashboard from where the entire business site can be managed.

The dashboard menu is the main base of operation for your website. You can manage all aspects of your website and business here.

Customer Service

Can I change my business category/ vertical application?

You should choose the business category carefully. Once you activate the service, the entire website will be created on the chosen theme. Any changes on the chosen theme (business category) will not be possible. Please reach out us for any support by calling us on 1800 8899 444 or writing an email at businesscare@jio.com

I am unable to open or view properly www.jio.com/business website?

Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.

Variants

What You Get

Powerful Mobile and Web App

Feature Rich Business Website

Auto-Sync with Social Media

Customer Enquiries Widget

Unlimited Image Gallery and Custom Pages

Real-Time Analytics

Payment Gateway

Digital Assistant

24 X 7 Assisted Care

Powerful Mobile and Web App

Feature Rich Business Website

Auto-Sync with Social Media

Customer Enquiries Widget

Unlimited Image Gallery and Custom Pages

Real-Time Analytics

Payment Gateway

Digital Assistant

24 X 7 Assisted Care

Jio Advantage

Intuitive Design

Business Specific Built

Single Window Access

Quick Loading Times

Resources

FAQs