High Speed Internet
High Speed Internet
High Speed Internet
High speed internet, that is reliable & secure, at the best value.
Fiber connectivity with fast & symmetric speeds
Jio High Speed Internet (HSI) offers you fiber connectivity with truly unlimited, symmetric internet up to 1 Gbps. Conduct team meetings, stream videos and upload/ download heavy files without glitches on an all IP, future ready network. Dual-band Wi-Fi gives you superior indoor coverage to quickly setup your office and improve productivity as employees are not tied to a desk anymore. Public Static IPv4 is available on select plans, for enabling reach to hosted applications. With our digital Self-Care portal, you can view usage details, raise service requests and remotely manage the Wi-Fi service from anywhere. With Jio HSI you can now enjoy dedicated support with 24x7 assisted care and over 1000+ Jio Centres pan-India, ready to service your needs at all times.
What you get with High Speed Internet
Abundant Data
Data quota up to 10,000 GB per month
Symmetric Speeds
Equal upload and download speeds to support data intensive applications
Bundled Static IP
One Public Static IPv4 on Business Gateway (ONT) supporting Router mode & Port forwarding
Business Gateway (ONT)
Device supports Wi-Fi and/ or Ethernet connectivity on select plans
Wi-Fi Mesh
Expanded coverage to every corner of your office with Jio Wi-Fi Mesh experience
Digital Self-Care
Intuitive digital portal to securely manage your account
24x7 Assisted Care
Ready to service your needs at all times
Jio Advantage
Widest Reach
Network presence across all states, union territories, cities and over 2 Lakh villages with a Multi-Terabit International network
Best Browsing Experience
Unmatched caching and peering capacity with leading content providers like Google, Akamai, Facebook, etc.
Easy Scalability
End-to-end fiber-based network enables you to scale up to 1 Gbps speeds
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Terms and Conditions
1. Thanks for your interest in Jio Services, sharing the data and your consent to use the data in connection with the provision of various services offered by Reliance Jio Infocomm Ltd (Jio) and / its Affiliates (collectively referred to as "we/us") as per the Services chosen by you and offered by us.
2. Our representative will contact you in due course. Services provided, distributed by us are subject to separate terms and conditions, as applicable.
3. The data shared by you shall be governed by the privacy policy of Jio as available at www.jio.com, subject to the applicable laws of India and shall be used by Jio and/ its Affiliates, who are the respective service providers, as per the Plans chosen by you or offered by us.
4. The services that require technical feasibility shall be provisioned subject to availability of network at the service locations. Any disputes shall be subject to the jurisdiction of competent courts of Mumbai, India.
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Still have questions?
Find answers to some of the commonly asked questions by our JioBusiness customers.
Jio HSI is internet connectivity service with speeds up to 1 Gbps. It comes with truly unlimited data, symmetric upload and download speeds and Static IP.
Jio Office Internet is a business Broadband service which offers several bundled benefits in a single plan such as -
1. High Speed Internet with up to 1 Gbps speed
2. Dual-band Wi-Fi that provides superior indoor coverage and improve productivity of employees
3. 1000+ Jio Centers PAN India and 24x7 assisted care on Digital Self-Care portal
1. High Speed Internet with up to 1 Gbps speed
2. Dual-band Wi-Fi that provides superior indoor coverage and improve productivity of employees
3. 1000+ Jio Centers PAN India and 24x7 assisted care on Digital Self-Care portal
Yes. Network feasibility is mandatory and customer installation premises must be a JioFiber connected building.
Yes. The Wi-Fi Business Gateway is bundled with the service.
A single-band Business Gateway operates at 2.4GHz band and is limited to one wireless signal. Dual-band Business Gateway operates over two signal bands, i.e., 2.4GHz and 5GHz, which means that they transmit two simultaneous wireless signals providing better performance. Most of the old devices support the 2.4 GHz channel. The new devices/ smartphones mostly come with 2.4GHz & 5 GHz.
Yes, you can do so. Visit MyJio or jio.com website/ application to change the device Wi-Fi settings.
Yes. The speeds provided are symmetric. For example, a plan with 100 Mbps will have 100 Mbps as the download speed and 100 Mbps as the upload speed.
Data quota is the amount of data (In terms of MB/ GB) provided as part of plan benefits.
Post quota completion, speed basis FUP (Fair Usage Policy) will apply, based on the plan applicable
Fair Usage Policy (FUP) is a set of rules that describe capping of speed after specified plan data quota is fully consumed by the user.
You will get FUP speeds as per the plan.
You can use unlimited data on FUP speed.
On bill cycle change, the speed & quota will get automatically restored. If you need it immediately, you may buy the Data booster pack to restore the plan speed.
For better coverage, you can opt for a Wi-Fi Mesh Extender.
It is advisable to use a maximum of two Mesh Extenders per connection.
You have the option to purchase the Wi-Fi Mesh Extender at the time of installation from the Installation Engineer. At a later point, if you need it, please get in touch with Business Care, you may call at 1800 889 9444 or write an email at
www.business@jio.com.
It is not mandatory to buy the Mesh Extender from Jio. You can buy any mesh extender available in the market. Jio may not be able to support the device & you may have to take support from the respective vendor.
Based on the selected of plan, you get a bundled Business Gateway which supports:
• Wi-Fi and Fixed LAN - The Wi-Fi Business Gateway will be dual-band with 2.4 & 5 GHz band with Wi-Fi 5 or 802.3ac standards. It also has 3 GigE ports
• Only Fixed LAN - The Business Gateway with Fixed LAN will have 1 GigE + 1 Fast Ethernet ports
Yes. You can remotely manage the Business Gateway through the Self-Care portal for the following functionalities:
• Change in SSID Name
• Change SSID Password
• Define no. of paired devices on Wi-Fi
• WPS On/ Off
• SSID On/ Off
• SSID Visibility On/ Off
• Block/ allow paired devices
• View Business Gateway IP details
• View Business Gateway status
Jio Wi-Fi Business Gateway supports Wi-Fi 5. You may have to purchase a Wi-Fi 6 Business Gateway from the market.
The specifications for Jio Wi-Fi Business Gateway are:
The following are the specifications for Jio Wi-Fi Business Gateway:
• One WAN Port
• Three LAN Ports
• One RJ11 Port
• Two USB ports
• Power Adaptor
• Dual-Band Wi-Fi
The specifications for Jio Fixed LAN Business Gateway are:
• Two LAN Ports
• One RJ11 Port
• Power Adaptor
A Static IP address is an IP address that doesn't change. Once your Jio Business Gateway (Modem device) is assigned a Static IPv4 address, that IPv4 address will remain unchanged until the device is decommissioned.
When a device is assigned a Static IP address, the address does not change. Whereas Dynamic IP addresses are assigned by the network when they connect and change over time.
Static IP addresses normally matter more when external devices or websites need to remember your IP address.
Some of the common benefits of Static IP are-
a) Server hosting : It is quicker for customers to get to your websites and services if they have a static IP address. If you are hosting a web server, email server, or any other kind of server, having a static IP address makes it easier for customers to find you via DNS
b) Convenient remote access : A static IP address makes it easier to work remotely using a Virtual Private Network (VPN) or other remote access programs
c) Remote monitoring : Customers with premises surveillance systems (CCTV) require a Static IP address for remote monitoring
So if you are looking for any of the above benefits for your business, you should definitely go for Static IP.
Port Forwarding is a technique that is used to allow external devices access to computers services on private networks. This is made possible by mapping an external port to an internal IP address and port.
Yes, we provide Port Forwarding facility with select plans of JioBusiness solution with Static IP where a Static IPv4 is assigned to Jio Business Gateway. You can enable Port Forward by yourself by referring a User Manual that is available in ‘About HSI’ on Self-care portal. For further assistance, write to us at businesscare@jio.com to enable Port Forwarding on Jio Business Gateway..
Default LAN pool provided is 192.168.29.1. Private IP conflict can be resolved on Business Gateway.
Yes, we provide Port Forwarding facility with select plans of JioBusiness solution where a Static IPv4 is assigned to Jio Business Gateway. Write to us at www.business@jio.com to enable Port Forwarding on Jio Business Gateway.
Jio will only assign Static IP on Jio Business Gateway Modem and support Port Forwarding on Business Gateway.
BRIDGE mode is the configuration that disables the NAT feature on the modem (Business Gateway) and allows its port access to the other NAT device (i.e. Router) connected to modem without an IP Address conflict. BRIDGE mode is not available on Jio Business Gateway for static IP cases.
ROUTER mode is the configuration that allows the NAT feature of the modem (Business Gateway). NAT allows multiple hosts on a private network to access the internet using a single public IP address. ROUTER mode is enabled on Jio Business Gateway for static IP cases.
Jio Business Gateway is configured in ROUTER mode. Functionality to change it to BRIDGE mode is not available.
The Static IPv4 assigned to the Business Gateway can be seen on our Self-Care. If you what to check the reachability of Static IPv4 from the Internet, open a Web browser from a device that is connected to the Jio Business Gateway and navigate to a website (such as www.whatismyip.com , www.whatismyipaddress.com) that enables you to check IP address on your computer.
Jio only supports Port Forwarding on the network to the port number sought by you.
These are available in few selected plans. You need to opt for specific plans that offer one Public Static IPv4.
Reverse DNS / PTR record can be enabled by Jio. If you require Reverse DNS for the Static IP address to show a specific domain name, follow the below steps: 1. Call JioBusiness care to enable Reverse DNS (PTR) on Jio provided Static IP provided 2. Provide domain name and IP address on which PTR is to be applied to the care agent 3. Also send this information from your registered email id to businesscare@jio.com 4. Agent will raise a SR for PTR entry and share SR number with you for further communication on the subject. 5. Once the SR is raised, it will take 24 hours for execution (business days) and 48 hours to reflect
Only URL/ IP directed by Government of India is blocked at network level. Jio Business Gateway does not have the functionality to filter specific URLs. You can install a Router/ Firewall in your network for specific URL filtering capability. These devices can be purchased from the open market and can be connected to Jio’s Business Gateway.
At the time of installation, the Installation Engineer is supposed to demonstrate the speed test. The speed tests for plans up to 250 Mbps will be performed on the Mobile handset using ‘NetVelocity’ App pointing to Jio Server. The speed check for 250 Mbps and above should ideally to be performed on LAN port using Gig port laptop carried by Installation Engineer. You can also check the speed on your device. However, the device used to test should support the Gig port.
Jio’s network is protected from DDoS attacks. You can install a Router/ Firewall in your network for additional security.
You can view JioBusiness Solution plans details/ benefits of High Speed Internet in 'Tariff Plan' section on www.jio.com/business.
Jio Office Internet plans provide you a business broadband which offers static IP, symetric speeds, abundant data, business gateway and many more exciting offers. Check business bundle deals to know more.
Opt for such a business internet service provider that provides widest reach, unmatched browsing experience at fast speed, low latency, etc that will help you to improve customer engagement and reliablity.
Home internet has restricted upload and download speed whereas Business internet requires faster and stable upload and download speed where employees can work at a faster pace and their productivity does not get hampered. Business internet has more features and variety of plans for small and medium businesses that offers secure connectivity.
Jio Business provides the fastest business broadband speed of up to 1 Gbps. Equal upload and download speeds helps in supporting data intensive applications, using cloud based software, video conferencing and more.
One of the major difference between residential WiFi and Business Broadband is speed. Speed of home wifi can range from 1mbps to 25mbps. Whereas, for Business Broadband speed can you as high as 1 Gbps. For Businesses high speed internet is required to conduct meetings with clients, providing assistance to customers and performing day-to-day business activities.
For a small business you need internet speed of a business broadband is up to 1 Gbps. With Jio business internet, you get symmetric internet speed (equal upload and download speeds) up to 1 Gbps to conduct team meetings, upload or downloand heavy files, and more.
Yes you can check your data usage by visiting
www.jio.com/business
Follow the following steps to check your data usage:
1. Login to your Jio.com account using your Jio number or Email ID
2. Under Service Summary, click on Jio HSI
3. In the drop-down box, select Manage
4. In the Manage screen, click on Plan Details
5. You will find your current Plan data quota and the balance
You will also get notifications at 50% & 100% usage level.
Yes. The usage available in Self-Care is real-time data. You may have to refresh the screen to view the real-time data.
You can prevent your HSI account created for Business Broadband from unauthorized user access. Please follow the best practices mentioned below:
- Do not share your SSID (Wi-Fi Username) details to unknown persons
- Keep uncommon passwords for your Wi-Fi and change it at regular intervals
- Hide your SSID (Wi-Fi User ID)
• Latency PoP to PoP values are
• Between Top 20 cities >= 60 ms
• ROI >=80ms
• Mumbai-Chennai <=40ms
• Chennai - Singapore <=60 ms
• Mumbai to US (East coast, NY) <=240 ms
• Chennai to US (west coast, LA) <=270 ms
• Mumbai to Europe London <= 150 ms
• Mumbai to Europe Marseille <=130 ms
High Speed Internet is delivered on a highly reliable, redundant Fiber network. The Internet service is on best effort basis.
You may do the basic troubleshooting from Self-Care. If the issue persists, please contact the Jio Business care, you may call at 1800 8899 444 or write an email at businesscare@jio.com.
Yes. You will get the notification on your registered mobile number and Email ID on reaching 50%, 90% & 100% of your plan quota. Post 100%, your speed will be throttled at FUP speed.
You can access and view usage at session/ day wise level on the Jio Self-Care portal. Jio does not monitor usage at the application level.
Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.
The quota will be applicable till the validity period i.e. Bill cycle date for monthly plans.
Yes. The quota gets renewed on every billing cycle. The quota provided is on a monthly basis irrespective of the days of the month.
Unutilized quota expires with the bill cycle and it is not carried forward for the next month.
The quota will be provided on a pro rata basis for the period subscribed, i.e., from the date of activation until the bill cycle period. – (Monthly Plan quota / No. of days in month X No. of days plan opted).
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