Ensures Privacy and Confidentiality for conversations

Whether you are sending messages, making voice calls, organising video conferences, or creating conference rooms, rest assured with Jio 5G’s quantum-secure network your digital communication remains safe.
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End-to-end True Secure Calling

A secure combination, comprising the 5 prerequisites of True Secure Calling — a 5G device, a Jio SIM, access to the True 5G network, the JioSafe app, and an active JioSafe plan — ensures that your digital communication is fully protected.
End-to-end True Secure Calling

Rich Media Messaging

With JioSafe’s enhanced security, your messages remain Truly Secure. Send one-to-one messages to your friends or create groups and enjoy a rich media-sharing experience with emojis, stickers, images, voice notes, files and more.
Rich Media Messaging

Complete privacy in digital communication

With the 5-level security, JioSafe ensures that no one can access your digital communication with your contacts. It helps you achieve a kind of privacy that you experience only in face-to-face meetings.
Complete privacy in digital communication

Quantum-resistant capabilities

Built with robust quantum-resistant algorithms, JioSafe is fully equipped to protect your chats, calls and video conferences even in the face of potential threats posed by quantum computers – a new benchmark for security and policy.
Quantum-resistant capabilities

Powered by unique 5G technology

Leveraging the True 5G technology, your sensitive data is safeguarded through encryption and authentication. While establishing secure communication channels, JioSafe further mitigates cyber threats and unauthorised access.
Powered by unique 5G technology

Trusted contacts labelled with secure shield

Even if you are eligible for secure communication, chatting or calling with contacts who aren’t protected could put your info at risk. But no worries! JioSafe has your back. By marking your secured contacts with a shield icon, we tell you if a conversation with a contact is secure.
Trusted contacts labelled with secure shield

Secure Rooms for conference calling

With secure calling groups on JioSafe, you can keep everyone in the loop and communicate freely with your trusted partners without any privacy concerns. Your secrets are safe here as only authorised participants can access the discussions held here.
Secure Rooms for conference calling

Experience a new standard of digital privacy

Ultra-encrypted
Your sensitive data is secured through encryption and authentication.
All-round protection
Your chats, calls and video conferences are as secure as in-person meetings.
Hack-proof
No one else can access your digital communication, it’s that completely safe.
Trusted contacts
Identify contacts with JioSafe protection to communicate in a truly secure way.

FAQ

The Contacts tab on the app shows all your JioSafe contacts. You can tap on the voice/video call icon to start a call. You can also add your frequent contacts to your favourites and start calling them directly from the Favorites tab. The Recents tab displays your incoming and outgoing call logs with quick callback options.
The Contacts tab on the app shows all your JioSafe contacts with the chat icon next to them. You can tap on the chat icon to start a chat. You can also add your frequent contacts to your favourite and start a chat directly from the Favorites tab. The Chats tab displays all your active chat sessions. You can start a new chat by tapping on the + icon on the Chats tab too.
On tap the + icon on the Chats tab your contacts and groups lists will be shown. The group's list will show all your existing groups and will provide an option to create a new group. You can add up to 499 JioSafe contacts to create a group. All your active groups will appear in the Chats tab.
Secure Room is a 5-member group video calling feature. You can create any number of Secure rooms and the rooms will remain on the app. With a tap of a button, you can start the group video call with your friends in the room.

To make your communication 'True Secure', you need to ensure the following:

    1. Use a Jio 5G number on a 5G-compatible Android/iOS phone to register for the app.
    2. Disconnect your Wi-Fi and use the same Jio 5G SIM as your mobile data while using the app.

In the case of a one-to-one voice/video call, both the parties on call need to fulfil these conditions to make the call 'True Secure'. During a call, you can see the security status of both the parties required to make the call True Secure.

During a Secure room call, all the online members who have joined the call need to fulfil these conditions to make the call True Secure. You can see the security status of all parties required to make the call True Secure.

To make a message True Secure, the sender needs to be True Secure when the message is sent and the receiver needs to be True Secure when it’s received. In the message info, you can see whether a received message is True Secure or not.

You will get an alert inside the app if any of these conditions need fixing to enable True Secure communication. When you are ready for True Secure communication, you will see a green shield on top of your app homepage.

JioSafe works on all smartphone networks -4G, 5G, Wifi – as well as on all operator networks, like any other OTT communications app. There is absolutely no restriction on using JioSafe. However, JioSafe users benefit from enhanced security enabled by the Jio True5G network. JioSafe offers enhanced data security with 5 layers of protection when it is on a 5G smartphone and is latched on the Jio True 5G network.