How to request a Jio eSIM?
Switching your Jio mobile number from a physical SIM to a Jio eSIM, or transferring your eSIM to a new eSIM device, is simple and convenient.
An eSIM is a digital SIM card embedded within your smartphone, smartwatch, or tablet, eliminating the need to handle a tiny plastic SIM. It not only reduces plastic waste but also saves you the hassle of inserting or replacing a physical SIM card. To upgrade to Jio eSIM or transfer your eSIM, simply open the MyJio app, search for 'Switch to eSIM' and select the option 'Switch to eSIM'. With that, you can place your Jio eSIM request online following just these 3 simple steps.
1. Verify your Email ID
You will receive a verification code and the activation QR on this Email ID.
2. Enter your EID
Your EID is needed to ensure that the eSIM is activated on the right device.
3. Lastly, verify it’s you
Submit the OTP received on your mobile number to proceed with your request.
Share confirmation on automated call
After submitting your Jio eSIM request, as per DoT guidelines, there will be a 2-hour cooling period. Once this period is completed, you will receive an automated verification call from +91 2235072222 to confirm your eSIM request. When you get the call, simply answer it and enter the number prompted to confirm your request. Once done, your eSIM request will be successfully processed.
If you missed the IVR call, SMS "RECALL" to 199 for a callback.
If you missed the IVR call, SMS "RECALL" to 199 for a callback.
Request eSIM via SMS
Send an SMS to initiate
Type GETESIM<32-digit EID><15-digit IMEI> and send it to 199 from the Jio number you wish to activate eSIM on. You’ll receive your eSIM profile and a QR code via SMS and email. You’ll also get a 19-digit SIM number on your Jio number. Next, type SIMCHG <19-digit SIM number> and send it to 199.
Give consent via SMS
After submitting your Jio eSIM request, as per DoT guidelines, there will be a cooling period of 2 hours. Once this period is completed, you will receive an SMS asking for authentication to proceed with your eSIM activation. To give your consent, type ‘1’ and send it to 199.
Confirm on IVR call
You’ll get an automated IVR call from +91 2235072222. Answer the call, enter the prompted number for confirmation, and your eSIM request will be completed.
Note: If you missed the IVR call, SMS "RECALL" to 199 for a callback.
