Postpaid IR - Wi-Fi Calling FAQ

If you have a Jio postpaid number but can’t make or receive Wi-Fi calls, it may be due to one of the following reasons:

• Your device does not support Wi-Fi Calling
• You may not have the latest device software
• The Wi-Fi Calling setting is turned off in your ‘Device Settings’
• You do not have access to a high-speed and stable Wi-Fi internet connection
• You do not have an active Wi-Fi Calling IR pack and base tariff plan

You can learn how to troubleshoot the above issues by clicking www.jio.com/wificalling

 

In case you are unable to connect even when all the above requirements are met, type ‘Hi’ on the WhatsApp chat support number +917018899999.