Postpaid IR - Wi-Fi Calling FAQ

Why am I unable to make or receive Wi-Fi calls on my Jio Postpaid SIM while abroad?

  • If you are unable to use Wi-Fi calling on your Jio Postpaid number abroad, check the following:
  • Device Support: Ensure your phone supports Wi-Fi Calling.
  • Software: Update your device to the latest software version.
  • Settings: Go to your phone settings and switch ON "Wi-Fi Calling."
  • Internet: Ensure you are connected to a stable, high-speed Wi-Fi network.
  • Active Plan: Ensure you have an active International Roaming pack that supports Wi-Fi calling.
  • Still facing issues?
  • Global WhatsApp Support: Message "Hi" to +91 70188 99999. Our specialized International Roaming team is available 24/7 to help you get connected.
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