Mobile FAQ

My son/daughter already has a Jio prepaid connection. Can I add him/her to my JioPostPaid Plus family plan?
In case your family member is using a prepaid SIM, the connection needs to be changed to postpaid before you can add him/her to your family plan.
To migrate a Jio mobile prepaid connection to Jio Postpaid, simply login to MyJio App with that number, go to Menu, Settings, Service settings and select the option 'Switch to Postpaid'.
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