Mobile FAQ

How to know the outstanding amount of my Jio postpaid number?
You can know the outstanding amount on your Jio postpaid number using the MyJio app or by logging into your account via Please follow the steps below:
Using the MyJio app:
  • Log in to the MyJio app with your Jio number and verify the OTP
  • Tap on the ‘Mobile' option from the top header
  • Tap on the ‘Bills & Statement’ option in the Transactions section
  • Here you will get the outstanding amount
  • Click hereto log in with your Jio number and verify the OTP
  • Click on the ‘Bills & Statement’ option, select the billing period
  • You will get the bill summary along with the outstanding amount
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