iPhone Settings FAQ

I can see the Unlimited 5G Data Pack on my mobile number but why am I not able to use 5G on my iPhone?

We have provided the Jio Welcome Offer on your number to enable unlimited 5G usage. Start using Jio True 5G by updating the device software to iOS 16.4 or later versions. For that, simply go to ‘Settings’, select ‘General’ and click on 'Software Update'.
 
In case you are using 2 SIM cards in your iPhone:
  • Turn on the ‘5G Auto’ mode from ‘Settings’ following the below steps
    • Go to ‘Settings’
    • Select ‘Mobile Data’ and tap on ‘Jio SIM’
    • Tap on ‘Voice & Data’ and select ‘5G Auto’
In case you are using only 1 SIM in your iPhone:
  • Turn on the ‘5G Auto’ mode from ‘Settings’ following the below steps
    • Go to ‘Settings’ and select ‘Mobile Data’
    • Tap on ‘Mobile Data Option’
    • Choose ‘Voice & Data’ and turn on ‘5G Auto’
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