Prepaid IR - Activation FAQ

Most smartphones will automatically connect to the available network. To ensure seamless connectivity, verify these settings on your device:

 

Network Selection: Set to "Automatic"

 

Network Mode: Set to "4G/LTE" or "Preferred Network Type" (Auto)

 

Data Roaming: Enable this to use mobile data abroad.

 

You can find these options under Settings > Mobile Data (iOS) or Mobile Networks (Android).

 

Note: Data roaming charges apply as per your IR plan. To prevent unnecessary data charges, you may switch off Data Roaming when not in use.

 

If you require support while abroad, please message ‘Hi’ to our Global WhatsApp Support at +91 70188 99999 or call our dedicated International Helpline at +91 70188 99999 (Free when calling from your Jio number). Our international team will prioritize your call to resolve roaming issues immediately.