Mobile FAQ

Do I need to change settings to be able to use my SIM while on International Roaming (IR) under Jio Prepaid Packs?
Generally, all smartphones have auto settings enabled which will register your device on visited network. To ensure seamless experience, we recommend that you check below settings on your device:
Automatic Network selection Mode: Needs to be activated on device
on device Network Mode: Set in GSM/WCDMA/4G Data roaming mode: Needs to be in Active mode*
*To prevent unnecessary data charges, you may switch off Data Roaming.
If you face any issue or need assistance, Type ‘Hi’ on our WhatsApp Support at +917018899999 or call us on +91 70188 99999 (toll free). We will answer your call on priority and help resolve any issues.
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