MyJio FAQ

How do I reach JioCare using MyJio app?
You can reach JioCare for any assistance or support through both MyJio app and Jio.com.

Using the MyJio app:
  1. Sign in to MyJio
  2. Tap on 'Menu' and select 'Jio Care', in this section you can choose from FAQs, How to videos, Troubleshoot, Helpful tips, Live Chat or Track Request to get support for your issue.
  3. You can also talk to our virtual assistant ‘Hello Jio’ from the MyJio home page for all your queries.

Using Jio.com:

  1. Go to Support page and select How to videos, Jio Helpful Tips or select 'Contact us'
  2. Here you can choose from Email support or Call to get support for your issue.
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