Jio Apps FAQ
My downloads are missing in JioSaavn. How do I get them back?
If you're on Android, simply make sure you are connected over cellular on the Jio network, and then relaunch the app. Your downloads should copy automatically! If you’re still having trouble, go to Settings > Pro Options > Sync Downloads. That’ll get everything back, right where you left it!
If you’re on iOS, and coming from a JioMusic account, you may need to update your JioMusic app. Go the iOS App Store, download the last update to JioMusic, and open it. Then quit and relaunch your JioSaavn app. The two apps will talk to each other and get all your downloads back where they belong.
If you’re on iOS, and coming from a JioMusic account, you may need to update your JioMusic app. Go the iOS App Store, download the last update to JioMusic, and open it. Then quit and relaunch your JioSaavn app. The two apps will talk to each other and get all your downloads back where they belong.
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