JioMeet FAQ

How can I resolve issues related to microphone in JioMeet?
If you are experiencing issues using your microphone, follow these steps to troubleshoot the issue:
  • Ensure the microphone is not on mute (If you see the muted Audio icon in the below-left panel, tap it to unmute yourself.)
  • If you are still muted, the host may have muted you upon entering the meeting (Ask to be unmuted by sending a chat message to the host.)
  • Try using earphones with a microphone
  • Ensure JioMeet has access to your device's microphone
  • For iOS: Go to ios Settings > Privacy > Microphone and switch on the toggle for JioMeet.
  • For Android: Go to Settings > Apps & notifications > App permissions > Microphone and switch on the toggle for JioMeet. Please, ensure that no other applications are using the microphone at the same time.
  • For iOS: View recent apps currently running. Swipe up to close an app.
  • For Android: Tap the multi-task button (the square icon usually in the bottom-right corner) to view apps currently running. Now, swipe left or right to close an app. Finally, restart your device.
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