JioMeet FAQ

If you are experiencing issues using your microphone, follow these steps to troubleshoot the issue:

• Ensure the microphone is not on mute (If you see the muted Audio icon in the below-left panel, tap it to unmute yourself.)
• If you are still muted, the host may have muted you upon entering the meeting (Ask to be unmuted by sending a chat message to the host.)
• Try using earphones with a microphone
• Ensure JioMeet has access to your device's microphone

• For iOS: Go to ios Settings > Privacy > Microphone and switch on the toggle for JioMeet.
• For Android: Go to Settings > Apps & notifications > App permissions > Microphone and switch on the toggle for JioMeet. Please, ensure that no other applications are using the microphone at the same time.
• For iOS: View recent apps currently running. Swipe up to close an app.
• For Android: Tap the multi-task button (the square icon usually in the bottom-right corner) to view apps currently running. Now, swipe left or right to close an app. Finally, restart your device.