Devices FAQ

How can I upgrade the software on my JioPhone2?
Before the customer proceeds with the steps to update the FOTA, to ensure that:
- JioPhone is connected to the Jio 4G network or any WiFi
- JioPhone battery is adequately charged, preferably 30% or above
Steps to upgrade your JioPhone software:
Press the ‘Centre button’ and select ‘Settings’ option
Go to ‘Device tab’ using navigation keys and Press Ok to select ‘Device Information’
Use navigation keys to scroll down to locate ‘LYF software update’ option and press ‘OK’.
Your JioPhone will immediately start downloading the latest software update. It could take upto 10mins for the software to be downloaded & installed.
Please do not switch off your JioPhone or remove the battery till the installation is completed.
If your JioPhone is already on the latest software version your phone will display the message that “The system is already up to date’.
Was this helpful for you?

Still need to discuss something?

Chat with JioCare
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now