Plans FAQ

Yes, you can migrate your prepaid number to new JioPlus Postpaid plans yourself. Follow the below simple steps for hassle free migration.

• Open MyJio App
• Tap on Menu, Settings, Service settings and select the option ‘Switch to Postpaid’
• You will get an OTP on the registered mobile number
• Enter the OTP and you will see new Postpaid plans
• Select the JioPlus Postpaid plan and proceed.

After migration from Jio Prepaid to Postpaid, existing active plans, queued plans, data packs, and top-up balances do not go to waste. Instead, they are converted into a Monetary Balance (excluding taxes) which is credited to new Postpaid account. This balance is adjusted against your future Postpaid bills.