Mobile FAQ

How to change Jio Postpaid number Tariff plan?
You can change your Postpaid number tariff plan using MyJio app or by logging into your account on Jio.com
Using MyJio app:
  • Sign In to MyJio app
  • Tap on Mobile option from top header
  • Select ‘View plan’ option
  • Select ‘Change plan’ option and tap on ‘Buy’
  • Now tap on ‘Proceed’ and give confirmation to change the plan
  • Post successful confirmation, plan will come into effect within the next 24 Hrs.
  • You will also receive a confirmation SMS, once the Plan is changed in your account
Using Jio.com:
  • Click here to Login with your Jio number & OTP
  • Under 'My plans' option, scroll down and select ‘Change plan’ option
  • Now tap on ‘Proceed’ and give confirmation to change the plan
  • Post successful confirmation, plan will come into effect within the next 24 Hrs
  • You will also receive a confirmation SMS, once the Plan is changed in your account
Note:
Data Balance of your current plan will be forfeited on the Bill plan change date and new plan entitlements will be applied in the account
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