My JioAirFiber Set-top Box is not working. How can I fix it?
You can check all the parameters of your Set-top Box (STB), like STB connectivity status, video resolution, RAM/ROM utilization, etc., using the ‘Run Diagnostics’ feature. Please follow the steps below:
- Step 1: Open the MyJio app on your mobile
- Step 2: Select ‘Fiber’ from the top menu
- Step 3: Tap on ‘JioCare’ from the bottom bar and go to ‘Run Diagnostics’
- Step 4: Select ‘Set-top Box device health’ and tap on ‘Run Diagnostics’
- Step 5: If any issue is detected, tap on ‘Fix now’
Alternatively, you can click here to check and fix your JioAirFiber service.
Was this helpful for you?
Still need to discuss something?
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now
