JioFiber FAQ

How do I change my profile details such as Email ID, Registered Mobile Number, etc., for my JioFiber account?
You can change your Registered Mobile Number, Email ID, or add an Alternate Contact Number by following the below steps

Using the MyJio app:
  • Open MyJio, log in with your JioFiber Service ID or Registered Mobile Number and proceed with OTP verification
  • Go to Menu  Settings  Profile
  • Tap on ‘Registered Mobile Number’ and enter a new mobile number to generate OTP
  • Enter the OTP received on your new number and submit
Please follow the same steps as mentioned above for changing your Email ID or Alternate Contact Number

In case you don't have MyJio installed on your mobile phone, click to download it
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