MyJio FAQ

You can easily update your Registered Mobile Number (RMN), Email ID, or Alternate Contact Number linked to your JioFiber account through the MyJio app.

Here’s how:

• Open the MyJio app and log in with your JioFiber Service ID or Registered Mobile Number.
• Complete OTP verification to access your account.
• Tap on "Home" and tap on the 'Profile' option at the top right corner.
• Go to Fiber Settings→ Personal Information → Profile.
• Tap on ‘Registered Mobile Number’ and enter your new mobile number to generate an OTP.
• Enter the OTP received on your new number and tap ‘Submit’.

To update your Email ID or Alternate Contact Number, follow the same steps above.

Tip: If you don’t have the MyJio app installed, you can download MyJio for free from the Google Play Store or Apple App Store.