MyJio FAQ

Can I link & manage multiple numbers?
Yes, MyJio app & My Account on Jio.com allows you to link & manage multiple Jio numbers. For linked accounts you can view the balance, validity, usage details etc. for all your services and also do recharges.

Using MyJio App:
  • Sign in to MyJio
  • On the home page, tap on 'Link new account' and select the product type
  • To link a new mobile – enter the number which you want to link & validate the OTP
  • To link a JioFi or JioLink number – enter your Jio number which you want to link and validate the OTP.
  • To link a JioGigaFiber service – enter your registered mobile number or service ID which you want to link & validate the through OTP received on registered mobile number

You will get a confirmation after successful addition of the account. Now, you can select the added account from ‘Switch account’ option and manage the linked services

Using Jio.Com
  • Login to Jio.com through OTP
  • Click on the drop-down option on the tab carrying your Jio number
  • Click on 'Add account' & enter the Jio number you wish to add & click on 'Get OTP'
  • Enter the OTP which you have received on registered mobile number against the Jio number which you entered
  • You will get a confirmation after successful addition of the account Now, you can select the added account from the dropdown and manage your linked services
Now, you can select the added account from the dropdown and manage your linked services
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