Privacy Policy

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Privacy Policy



Introduction:

JioAds, a division of Jio Platforms Ltd (hereinafter referred to as “Platform”, “We”, “Our” or “Us”) value the trust placed in Us by You and therefore, We strive to follow the reasonable standards of care to protect privacy of the Personal Information shared by You on the Website with Us. We recognize Your expectations with regard to privacy, confidentiality and security of the Personal Information that resides with the Platform.

This privacy policy (this “Privacy Policy”) of the Platform applies to all visitors, Users and others who access or use the Platform’s website/application (hereinafter referred to as “Website”) and submit any information (hereinafter referred to as either “You” or “Your”). The Privacy Policy governs the privacy practices regarding the collection, use, disclosure, transfer, retention and safeguard of Your Personal Information by the Platform.

All capitalized terms that have not been expressly defined herein shall have the meaning ascribed to them under the ‘Terms of Use’. This Privacy Policy should be read in conjunction and together with the Terms of Use set out at https://jioads.jio.com/privacy-policy. For the purposes of this Privacy Policy, ‘Personal Information’ or ‘Information’ shall have the meaning ascribed to it under applicable laws in India, including the Information Technology Act, 2000 (“IT Act 2000”) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, and shall be deemed to include Your Personal Information and Information as well as that of any minor under Your care to whom You have provided access to the Website.

This Privacy Policy and Terms of Use are an electronic record in terms of the IT Act 2000 and rules thereunder, and are published in accordance with the provisions of Rule 3 (1) of the of the Information Technology (Intermediary Guidelines and Digital media Ethics Code) Rules, 2021 and Rule 4(1) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of Our Website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Consent:

You expressly understand, agree and acknowledge that Our collection, disclosure, transfer, storage and processing of Your Personal Information or Information is for a lawful purpose connected with a function or activity of the Platform. You further understand, agree and acknowledge that Your Personal Information or Information is considered necessary for Us to provide various services on the Website to You and for Your usage of the Website and other services provided by Us.

You hereby consent to the collection, storage, use, disclosure, transfer and processing of the Personal Information or Information by Us for the purposes set out herein. By accessing the Website or by availing the services offered by Us on the Website, You have deemed to have given consent to collect, store, use, disclose, transfer and process Your Personal Information or Information in accordance with this Privacy Policy. You hereby agree to be bound by the terms of this Privacy Policy. If You do not agree with the terms contained herein, please do not use or access the Website and the services provided by Us. You are providing Your Personal Information or Information out of Your free will.

Changes to Privacy Policy and Notice:

This Privacy Policy is subject to change from time to time without any written notice to You. We reserve the right, at Our sole discretion, to modify the terms of this Privacy Policy from time to time (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede this Privacy Policy. Please check the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. We will not be under any obligation to notify You of any changes to this Privacy Policy. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. Your continued use of the Website after the Updated Terms has been published, will imply Your acceptance to such Updated Terms. You are encouraged to periodically visit this page to review the Privacy Policy and any changes made to it. We are obligated to protect Your Personal Information in accordance with applicable laws and regulations.

Purpose of Collection and Use of Personal Information:

We collect the information directly provided by You (which may include Personal Information) through Your access or usage of the Website and log data, data collected through cookies and other similar technologies. You agree that We may collect such Personal Information, whenever relevant, including when You access or use Our Website, use Our services, interact with Us or at the time of Your registration on the Website.

We collect Personal Information or Information (a) in order to provide You with a safe, efficient and customized experience while You access or use Website or avail services offered by Us; (b) to help You to complete any transaction or provide any product/services You have requested or authorized; (c) to provide services, features and products You have requested or to meet Your requirements; (d) to measure Your interest in our services and to inform You about Our offers, products, services, updates or customize Your experience; (e) to detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions; (f) to promote and market Our products, services and features; and (g) to perform activities such as data analytics to improve Our products and services.

    Data Provided by You

    • Personal Information may include details such as Your name, age, gender, contact information. Insofar as sensitive personal data or information is concerned, it will carry the meaning as defined in the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, as amended from time to time.

    • We may collect Personal Information such as Your name, mobile number, and email, when You use the Website at the time of Your registration, and/or when You share such information with Us through email, release order / insertion order, and/or by any other means like customer care centre, etc. made available to You by Us. We may also collect Information such as Your IP Address, zip code, age, gender, occupation etc. We will not be liable for any actions, claims, costs, expenses or other liabilities in this respect.

    • The Website may include links to other websites/applications from third parties and other content that links to third party websites/applications. Such websites/applications are governed by their respective privacy policies and terms of use, which are out of the Platform’s control. The collection and use of any information You provide while using a third party website or application through the Website is governed by the privacy policy of the operator of such website / application You are using or visiting. If You can't find the privacy policy of any of such websites /application via a link on the website’s homepage, You should contact the relevant website /application operator directly for more information in that respect. We are not responsible for third-party websites/application content or their privacy practices, and will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence.

    • Except as provided herein, We do not solicit any Personal Information about You. The authenticity of the Personal Information or Information provided by You shall not be Our responsibility, and We will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence. Also, if You share any Information with us voluntarily, We will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such any unauthorized use or misuse of such Information.

    Inferred Information through Usage and Log Data

    • We may track certain Information about You based upon Your behaviour and usage of the Website. We use this Information for conducting internal research on Our users' demographics, devices, interests, and behaviour to better understand, protect and serve Our users. This Information is compiled and analysed on an aggregated basis. This Information may include Your computer browser information. We may also collect Your Information to track users behaviour and preferences for internal analytics and research and targeting cohorts. We may also use Your Information: (i) to validate and process Your request for the services offered on the Website ; (ii) to improve the quality of the Website ; (iii) to assist You to determine which services best meet Your needs; or (iv) to facilitate Our internal business operations, including the fulfilment of any legal and regulatory requirements; or (v) to provide You with recommendation about services You may be interested in, based on Your use of the Website; or (vi) to provide You with marketing communications and advertising that the Platform believe may be of interest of You.

    • We identify and use Your IP address to help diagnose any problems with Our server, and to administer the Website. Your IP address is also used to help identify You and to gather broad demographic information to customize Your experience on the Website.

    • We may occasionally ask You to complete optional online surveys. These surveys may ask You for Your contact information and demographic information (such as pin code, age, etc). We use this data to tailor Your experience on the Website.
Cookies:

For providing the services on the Platform, We may use technologies such as cookies to provide users with tailored information upon each visit to Our Website A ‘cookie’ is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember Information specific to a given user. We place both permanent and temporary cookies in Your computer’s hard drive. Every time You access Our Website, Our servers through cookies collect basic technical information such as Your domain name, the address of the last URL visited prior to clicking through to the Website, and Your browser and operating system, etc. We may collect this information for statistical purposes or otherwise to find out how Our Websites is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve Our Website or services. The cookies do not contain any Personal Information. If You disable all cookies, You may not be able to take advantage of all the features of Our Website

We may combine Your Personal Information or Information or other information collected from tracking technologies and aggregate it with information collected from other users using Our services to attempt to provide You with the Services and a better experience on the Website.

It is hereby clarified that to the extent that IP addresses or similar identifiers are considered Personal Information by local law, We treat any information linked to such identifiers as Personal Information. Similarly, to the extent that non-personal information is combined with Personal Information, We will treat the combined Information as Personal Information.

Third Party Services:

Your mobile service provider, mobile operating system provider, third party applications including the applications pre-loaded on Your smart phones powered by Android platform or customized Android ROM (“Device”) or otherwise, social media platforms and websites that You access, and third party operators may also collect, use and share information about You and Your usage. We cannot control how these third parties collect, use, share or secure this information. For Information about third-party privacy practices, please consult their respective privacy policies.

Sharing of Personal Information:

We may disclose, share, transfer or part with Your Personal Information to Our consultants, agents, third party service providers, partners, other agencies and Our group companies, which may be in other countries and jurisdictions across the world (“Third Parties”). You authorize Us to disclose, share, transfer or part with such Personal Information or Information with such entities. We may disclose, share and/or transfer such information to Third Parties for the purpose stated in paragraph – 4 above including to provide You with access to the Website or activity conducted by Us, to provide services and features that You may need on Our Website, to comply with Our legal obligations, to enforce Our Terms of Use, to facilitate Our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities.

You hereby provide Your express consent to Us for sharing Your Personal Information with the aforesaid Third Parties for Our legitimate business activities and for the purpose stated in paragraoh-4 above. We may disclose Personal Information to Our affiliates when necessary to perform services on Our behalf or on Your behalf, to provide display advertising and promotional services, providing search results and links (including paid listings and links).

We shall endeavour that the Third Parties to whom We may provide access to Your Personal Information or Information for the purposes set out herein are under a contractual obligation to protect Your Personal Information or Information in accordance with the same standard that We have agreed to be subjected to under this Privacy Policy.

In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose Information as may be legally required. We may also disclose Your Personal Information if We, in good faith, believe that such disclosure is reasonably necessary to respond to court orders, or other legal process.

In the event the Platform is merged with, or acquired by, another company or its business or the Platform is transferred/sold to another company, or in case of re-organization or re-structuring of Our business, We and Our affiliates may disclose or transfer Your Personal Information, wholly or in part, to another business entity, and You consent to such disclosure or transfer

Retention of Personal Information:

The Information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all Personal Information may be deleted, however, in a safe and secure mode.

Non-Personal Information:

Non-Personal Information (“NPI”) shall mean any data that does not personally identify You and may include unique system or hardware identifiers, system or application software, and peripherals.

Any NPI, when clubbed with Personal Information to personally identify an individual shall be treated as Personal Information.

The following is the manner in which We collect, use, share and retain NPI.

Collection:

You agree that the Platform may collect diagnostic, technical, usage related information, for the usage purposes described below.

Usage:

The NPI is gathered periodically to provide and improve the Platform and services therein facilitate the provision of software updates, product support and other services to You (if any) and verify compliance with the terms of this Policy.

Sharing:

To enable the Platform partners and third party developers to improve their software, hardware and services designed for use of the Website , We may also provide any such partner or third party developer with a subset of diagnostic information that is relevant to that partner’s or developer’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify You.

Retention:

The NPI so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all Information may be deleted, however, in a safe and secure mode.

Location Services:

The Platform, its licensees and agents, may access, collect and analyse Your usage of the Website and other information related to Your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Platform and to help improve the design, functionality, performance, and content of the Website . In order to collect geo-location information, the location settings must be enabled on Your device. Therefore, in some cases, the Platform may request that You enable the location settings.

Except in cases where any specific services requested by You require or involve personal identification, the Website collects location data anonymously and in a form that does not personally identify You. By using the Website , You agree and consent to transmission, collection, maintenance, processing and use of Your location data and queries to provide and improve such services of the Platform.

Access, Correction, Withdrawal and Deletion:

We strive hard to keep its records updated and accurate with Your latest Information. You shall be responsible to ensure that the Information or data You provide from time to time is and shall be correct, current and updated and You have all the rights, permissions and consents to provide such Information or data.

You will have the option to withdraw the consent given earlier or request for the deletion of Your Personal Informaton or Information. If You wish to withdraw Your consent or have the Personal Information or Information that You have provided to Us deleted, You can always do so by sending a request to us on the e-mail id provided at the bottom of this page. You may note that the withdrawal of consent or deletion of certain Personal Information may lead to cancellation of Your registration with Us and/or Your access to certain features of the services can be restricted and may also lead to complete cessation of Your access to Website.

You acknowledge and agree that You may receive certain notifications relating to the Platform/Website and its products and services on Your Device or on Your registered contact. You agree that any communication so received by You from Us will not amount to spam, unsolicited communication or a violation of Your registration on the national do not call registry. At any given point of time, if You decide to not receive notification, You may turn off such notifications through jioads.support@ril.com

Security and Compliance with Laws:

We strive to protect Your Personal Information against unauthorized disclosure, misuse, unlawful use, modification, loss or destruction. We take all reasonable measures and precautions, per standard industry practises, to keep Your Personal Information confidential. We ensure compliance with all applicable laws.

We use reasonable administrative, technical , physical and managerial measures to safeguard Your Personal Information against loss, theft and unauthorized access, use and modification as per law. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, We cannot guarantee the security of Your information. By continuing to access the Platform You are aware of such risk.

Children Personal Information:

Our Platform is meant for adults. We do not knowingly collect Personally Information from children under 18 without permission from a parent or guardian. If You are a parent or a legal guardian and Your child under 18 has given Us information without Your permission, You can email us here jioads.support@ril.com. You can also write to us at the address listed below.

Queries and Complaints:

We are committed to protect Your Personal Information collected and processed by Us and look forward to Your continued support for the same. In case of any feedback or concern regarding protection of Your Personal Information, or any privacy-related feedback or concerns.

Address: Reliance Corporate IT Park, TC-22, Thane Belapur Road, Ghansoli, Navi Mumbai 400701
Contact Name: Mrs. Radha Nair
Contact E-mail: grievance.officer@jio.com