Jio FAQs - Frequently Asked Questions about Services, Plans & more

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JioPhone Next
Special plans
2021 Offers
Accessories
JioPhone2

You can register your interest for JioPhone Next using any of the following options:

Visit jiophone-next/registration
Visit the nearest JioMart Digital Retailer.
On WhatsApp – Send “Hi” to 7018270182"

JioPhone Next is a first-of-its-kind device featuring an optimized operating system based on Android and Play Store. The device and the operating system will offer premium capabilities that have until now been associated with more powerful smartphones, including voice-first features that enable people to consume content and navigate the phone in their own language, deliver a great camera experience, and get the latest Android feature and security updates. Click for more details

Following are the specifications for JioPhone Next. Click here for more details

Display	5.45 inches HD Screen
Camera	Rear 13MP/Front 8MP
Battery	3500 mAh
Processor	Qualcomm Snapdragon QM215
Memory	2 GB RAM, 32 GB In-built Storage
	Expandable up to 512 GB via Micro SD Card
Network	4G Enabled
SIM Card	Dual SIM (4G SIM1 + 2G + 4G on SIM2)
	SIM Size – Dual SIM-Nano
	Mobile data connectivity available only on Jio SIM
Wi-Fi	WLAN – 802.11 b/g/n 1x1 2.4GHz
Bluetooth	Bluetooth v4.1
USB Interface	Micro USB
Audio Jack	3.5mm

The smartphone will have Google and Jio apps preloaded and will have access to all applications available on Android Playstore

JioPhone Next comes with a 1-year warranty on the handset and 6-months warranty on battery, charger and micro USB cable

Yes, JioPhone Next can be purchased at upfront for only Rs 4499.

You can use your existing Jio SIM in JioPhone Next

Yes, you can use this Jio SIM in any smartphone.

JioPhone recharge wont work on JioPhone Next. You need to perform a smartphone recharge. If a JioPhone recharge is active, then the smartphone recharge gets queued, which needs to be activated manually on MyJio App.
Note: If you are a non-prime user, you will need to perform a bundled recharge.

No. In case you need more data, you can recharge with one of the 4G Data vouchers

Yes, you can pre-close/ foreclose your loan as per your agreement with financer. You will also be charged a fee to pre-close /foreclose your loan as per the agreement.

In case EMI payment is missed, JioPhone Next will be locked. The locked phone will have a payment link option through which you can pay. This will be through a payment gateway.

You can expect a communication within 1 week from the expression of interest in the JioPhone Next.

No. EMI tenure or payment method or bank cannot be changed in the middle of the contract

Currently only those customers who have expressed interest via WhatsApp/Jio.com/MyJio/JioMart Digital retailer and received communication regarding collection of device can purchase the JioPhone Next.

In case EMI payment is missed, JioPhone Next will be locked. The locked phone will have a payment link option through which you can pay. This will be through a payment gateway.

You can reach out to DMI finance using below options:

Level 1:
Customer Portal (Self Service portal)	https://portal.dmifinance.in/
Email ID	wecare@dmifinance.in
Customer support phone #	+918064807777
WhatsApp Customer Support	+919350657100
ChatBot	www.dmifinance.in
Social Media	(@DMIFinance) Twitter, Facebook, LinkedIn, YouTube
Level 2:
Grievance Email ID	grievance@dmifinance.in

Yes. You can use Jio SIM in any slot. Two Jio SIMs also can be used and data can be used via either Jio SIM.

As long as you have an active Jio SIM in any of the two slots, you can use any other operator’s SIM in other SIM slot. You can use data via Jio SIM only.

Visit the https://portal.dmifinance.in/ to check loan status

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