Visit www.jio.com to browse and purchase smartphones, smart devices, JioFi, and accessories like mobile and JioFiber. You can also visit the respective sections of our website to know specific details on our product offerings.
Anyone who is above 18 years of age and legally allowed by the law governing their land to shop in India, can buy from www.jio.com.
Order ID or the Order Reference Number (ORN), is the unique numeric identifier that gets generated when you place an order on our website.
All credit and debit card payments made with us are processed through secure and trusted payment gateways which are managed by leading banks. Our partner banks use 3D Secure Password services for online transactions which provide an extra layer of security through identity verification.
Follow these quick steps to make your purchases on the Jio website:
Browse our website and select the device you would like to purchase.
To make sure that the product can be shipped to your location, key in your PIN Code in the 'Check Availability' box.
Add your device to the cart or tap on 'Buy Now' and add your delivery address.
Use your preferred payment mode and confirm the order.
Yes, you can cancel your order at any point before the order is invoiced. To cancel your order, please call us on our toll-free E-commerce Helpline Number 1800 893 3399.
Use the PIN Code checker functionality available on all product pages of www.jio.com.
In case delivery services are not available at your PIN Code, visit the nearest Reliance Digital or Jio Store to purchase Jio products. You can visit the nearest Jio store by using the 'Store Locator' tool on the website.
Irrespective of where you stay, you can place an order for delivery to an Indian address. The billing address needs to be within India.
In case your PIN Code is not yet serviceable, please do not place your order through the website using any other PIN Code. You can visit the nearest Reliance Digital or Digital Xpress (DX) Mini Stores and purchase the device of your choice.