Mobile FAQ

What are the documents and process required to avail this offer?
You just need a recent (not older than 2 months) existing operator postpaid bill.
To avail this offer,
  • You need to share a copy of your recent postpaid bill on WhatsApp no (88501-88501) from mobile number which you intend to port and is mentioned on your postpaid bill.
  • You can upload either a pdf copy of the bill or image of the bill
  • Ensure that copy uploaded is legible and has details like your name, phone number, credit limit, billing details
  • Once uploaded, our team would validate your document
  • If all details matches, you would get a success message.
  • Your pre-approved credit limit would be pre-configured set in Jio system against your existing number
  • You can walk into any Jio store to get a JioPostpaid connection/SIM. Your number would be ported to Jio. Kindly carry your KYC document (Aadhar preferred)
  • You need not pay any upfront fee or security deposit while switching to Jio
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