Mobile FAQ

The postpaid connections in my family are under different names and registered addresses. Can I add them into my JioPostpaid Plus family plan?
Existing Jio Postpaid customers can be added in the Family Plan, even if they are under different names & registered addresses in the same telecom circle. However, if your family member is in a different telecom circle, you would have to port-in that number through Inter State MNP process. To start the process, visit your nearest Jio Store. For adding non-Jio connections, we will require identity proof and address proof for porting the connection to Jio. To buy a new connection or to switch with the same number visit our website
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