Mobile FAQ

I want to cancel the recurring/default data transfer facility in the Jio Postpaid Family Plan. How can I do this?
If you want to reduce the recurring data amount to your family member, then follow the steps below:

From Jio.Com
1. Click on “Sign In” Option
2. Insert your mobile number and the OTP
3. Click on “SELFCARE”
4. Select “Share-Plan”
5. Click on “Update Percentage”
6. Input % (Set 0%) for selected family members (E.g., 0%, 5% , 10%, 15% and 20%)
7. Click on “Process”

From MyJio
1. Enter the MyJio App
2. Enter the “MyPlans” section
3. Go to “Manage Plan”
4. Click on “Update Percentage”
5. Input % (Set 0%) for selected family members (E.g., 0%, 5% , 10%, 15% and 20%)
6. Click on “Process”

If you want to simply stop sharing the data with a family member, then just enter ‘0%’ while inputting data amount to be shared, in the steps above.
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