What is the process of Porting my number from other operators?

The following steps need to be followed for porting a number to Jio:

In case of store purchase
- SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
- You will get an SMS that will contain the UPC (Unique porting code) and its expiry date
- Clear all your pending dues with the current operator
- Walk into the nearest Jio Store or Jio Retailer with the UPC
- Carry your original Aadhaar card or original Proof of Address (POA)/Proof of Identity (POI) documents to place MNP request
In case of home delivery
- Schedule a home delivery via Jio.com
- SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
- You will get an SMS that will contain the UPC code and its expiry date
- Clear all your pending dues with the current operator
- Provide UPC to Jio home delivery agent
- Show your original Aadhaar card or original Proof of Address (POA)/Proof of Identity (POI) documents to place an MNP request

Note:
As per the regulations of government, if you are porting in within the same telecom circle, the number will be activated within 3 working days after successful validation.
For porting into other telecom circles, it will take up to 5 working days. Your services will not be interrupted in the intervening period.
Port-in requests from Jammu & Kashmir, Assam, and North East will be processed within 15 working days. Your services will not be interrupted in the intervening period

Still need to discuss something?

Chat with JioCare

Ask anything about Jio

Want to talk? Call now

Mobile FAQ

Still need to discuss something?