Mobile FAQ

How will I get my security deposit refunded for JioPostpaid Plus?
If you choose to terminate the connection, you need to settle your last outstanding bill along with any other pending dues if any. The security deposit will get refunded through Bank transfer.
 
Post clearance of dues & disconnection of number from Jio. You will receive an email/SMS, which will have a deep link, wherein you can update your bank details for a faster processing of refund (i.e. refund via direct bank transfer). The process of refund usually takes upto 15 days after we receive the required bank details.
 
The link is valid for 7 days from the date it is shared with you.
 
In case the bank details updated by you via the link do not match with the bank records then the direct bank transfer attempt will fail. In such a scenario, you will have to share the NEFT details to us via email (Care@Jio.Com)
Was this helpful for you?

Still need to discuss something?

Chat with JioCare
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now