Mobile FAQ

How do I contact customer care?
MyJio app empowers you to carry out almost all tasks related to your connection from your mobile phone. Some of the service-related features of the MyJio app include:
  • Plan and usage information
  • Billing and payment history
  • Bill payment and AutoPay setting
  • Managing connections like family plan, ISD/IR
  • Live chat
  • FAQs and How to Videos
  • Troubleshooting/complaint status
  • Tracking orders
You can chat with us on MyJio or
Alternatively, you can also call us on 199 for queries related to mobile services
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