Mobile FAQ

Is there any additional requirement while porting a postpaid connection to Jio?
In case you wish to port your postpaid mobile number from any other operator to Jio, make sure that the latest bill outstanding plus any unbilled amount with the current operator is paid and there is no contractual obligation in your current number. Additionally, your number should be at least 90 days old with the current operator. 
Once you raise a porting request online, our executive will call you and explain the process in detail. You can also walk into the nearest Jio Store and get the details about the porting process. However, carry valid identity and address proofs, such as Aadhaar, Voter ID, Passport, or Driving License, when you are visiting our store. To locate a Jio Store near you, check here.
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