Mobile FAQ

Can the customer opt out of “JioExclusive” Program?
Yes. You can opt out of the “JioExclusive” Program before the expiry of Offer period of 30 months by paying applicable admin charges. There are no charges if you decide to opt out of the offer after 30 months. Please follow the below steps (to opt out at any point of time)
Step 1: Open MyJio and Go to Settings→’Unlock Device’ option
Step 2: Accept T&C and make applicable admin charges through available mode of payment options. After successful payment confirmation, you will be successfully migrated out of “JioExclusive” Program within 72 hours.
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