I am a Postpaid customer, how can I activate International Roaming (IR) services?

Steps to recharge International Roaming (IR) through MyJio app

Open MyJio app
Tap on ‘Go to telecom section’
Scroll down to ‘ISD & roaming’ menu
Tap on ‘Int'l Roaming' and click on 'Activate'
You will see a message that 'Your request for IR has been submitted successfully along with a Reference Number'. This page will also reflect the credit limit assigned to you

You will receive a Notification message once the IR entitlement is successfully registered in your account

Steps to Increase Credit Limit via MyJio app:

Click on the 'Enhance Credit Limit' option towards the bottom right corner with ₹ symbol
Or you can click on 'Purchase an IR Pack' in case you want predefined IR Pack entitlements
If you select 'Enhance Credit Limit' then please enter the desired Credit Limit amount and Click 'Pay'
(You can Enter the amount in multiples of hundred and thereafter)
Please select your desired mode of payment
After successful payment, you will see a confirmation message stating 'Your security deposit payment request has been processed successfully'. You will receive a notification message once the security deposit is successfully updated in your account

Steps to activate IR services via Jio.com:

Open jio.com website
Click on ‘SIGN IN' & select ‘Mobile
Enter your Jio number and click on 'Generate OTP'
Enter the OTP send on your registered mobile number and click ‘Submit’
Click the 'Settings' Icon (Right Hand Corner)
Select 'Manage Service'
Enable 'IR' by sliding the button towards the Right and Click on 'Submit'
You will see a message that 'Your request for IR has been submitted successfully along with a Reference Number'
You will get an option to either 'Proceed' further to increase the Credit Limit. In case, you do not wish to increase the Credit Limit, click 'Not Now' option

Steps to Increase Credit Limit by paying an additional Security Deposit:

Click on Proceed option to Increase the Credit limit
Post entering the desired Credit Limit amount, Click 'Update'
(You can Enter the amount in multiples of hundred and thereafter)
'Proceed' to pay
Please select your desired mode of payment
After successful payment, you will see a confirmation message stating 'Your security deposit payment request has been processed successfully'. You will receive a notification message once the security deposit is successfully updated in your account

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