OTT apps FAQ

I am unable to log in to Eros Now on the Jio Set Top Box even though I have a subscription. What should I do?

You don’t need to log in separately to Eros Now on your Jio Set Top Box. All Eros Now content is available directly through JioTV+, and your entitlement is automatically recognised as part of your active JioFiber bundled plan.
Simply open JioTV+ on your Set Top Box and search for any Eros Now movie or show. If your plan includes Eros Now, you can start watching instantly without entering a username or password.
    If you still cannot access content:
  • Make sure your JioFiber plan includes Eros Now in the OTT bundle.
  • Restart your Set Top Box once to refresh the app list and content access.
  • Ensure your JioFiber connection is active and running smoothly.
Once the plan benefits sync, all supported OTT apps, including Eros Now, play seamlessly through JioTV+ with no separate login required.
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