JioFiber FAQ

Can I upgrade my Netflix plan on the Jio Set-top Box?
Yes, you can upgrade your Netflix plan by paying only differential amount to Jio, instead of upgrading the JioFiber plan altogether. Upgrade can happen in 2 ways:
  • You can upgrade during Netflix subscription activation via MyJio/
  • At a later stage by directly visiting
  • You can change your Netflix plan at any time by signing in to and visiting your Netflix account page
  • Then select ‘Change Plan’ to view and select available Netflix plans
  • Once selected, new plan is effective immediately
  • You will receive an SMS with payment link to pay the differential amount
  • Make the payment and enjoy the benefits of upgraded Netflix plan
If payment is not made within stipulated time, you will get redirected to the existing JioFiber plan.
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