Billing & Payments FAQ

JioFiber Postpaid is offered only through long-term advance rental plans, so you will need to pay the rental amount upfront for 3 months, 6 months, or 12 months, depending on the plan you choose. This advance rental covers your full billing cycle for the selected duration. There are no monthly bills and no recurring payments during that period.

When you pay the advance rental, you also get the added benefits of JioFiber Postpaid, such as:

Zero security deposit for the router (ONT) and Jio Set Top Box

Free installation on eligible plans

Access to OTT bundles, premium apps, and entertainment content (based on plan)

A seamless, uninterrupted service experience with no recharge reminders

Priority customer support for postpaid users

Your plan validity starts immediately after activation, and all benefits - internet, OTT, voice calling, and Digital TV (where applicable) - remain active for the entire advance rental period.

If you upgrade or migrate from prepaid to postpaid, your unused prepaid validity may also be adjusted through vouchers (as per eligibility).