JioFiber FAQ

Why do I have to pay a security deposit for JioFiber services?
Security deposit taken for the Jio Home Gateway is refundable.
Note -
  • If you choose to discontinue using JioFiber services, you will receive a refund of your eligible security deposit amount provided the installed devices are returned in good and working condition
  • Security deposit for Jio Broadband will get refunded through National Electronic Funds Transfer (NEFT) in your account
  • Refund may take up to 60 days from the date of cancellation request given.
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