Installation FAQ

Getting a JioFiber broadband connection is quick and hassle-free. You can easily register online for a new JioFiber connection and enjoy ultra-fast internet, free voice calls, and access to OTT apps on your Jio Set Top Box.

Follow these simple steps to apply for JioFiber online:

• Visit the official JioFiber registration page.
• Enter your full name, mobile number and complete address where you’d like the JioFiber broadband connection to get installed, then click 'Generate OTP'.
• Enter the OTP received on your registered mobile number and click 'Verify OTP'.
• Click ‘Submit’ to complete your registration request.

Once your request is submitted, a Jio representative will contact you to confirm your details, explain JioFiber plans and installation options, and schedule a convenient time for a home visit and connection setup.

Additional Information:

• Installation process: After address verification, the Jio team will install the JioFiber router (Jio Home Gateway) and, if applicable, the Jio Set Top Box (STB) for broadband and TV access.
• Documents required: Keep your Aadhaar Card or any valid proof of identity and address (POI/POA) ready for KYC verification.
• Available plans: You can choose from a wide range of JioFiber broadband plans, including options with unlimited data, OTT subscriptions, and 4K set-top box benefits.
• Installation time: In most cities, JioFiber installation is done within 24 to 48 hours of registration, depending on local network availability.

Pro Tip: Download the MyJio app to track your installation status, manage your JioFiber account, and explore exclusive Jio offers once your connection is active.

Ready to experience blazing-fast fiber broadband? Register now for your JioFiber connection and enjoy high-speed internet, smart Wi-Fi, OTT apps, and crystal-clear 4K entertainment - all in one connection.